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Placed or answered phone calls, providing an excellent customer
experience by applying good listening skills. x
Met expected number of outbound calls each hour and booked
appointments using computer system.
Continuously met or exceeded daily service quality and
performance scores.
Accurately prepared and processed forms to change customer
service levels.
CNA
IHSS - Pittsburg, Ca
Performed light housekeeping, including cleaning patient rooms
and changing sheets on beds.
Supported patients with daily activities and attending to personal
hygiene, transporting patients, and assisting them in walking and
exercising.
Monitored patient medications and encouraged them to take
medications and nutritional supplements as prescribed.
Helped residents with daily living tasks including feeding, dressing,
and personal hygiene.
Transported patients by wheelchair or rolling bed between care
and examination rooms.
07 to 10/2008 Cashier
Taco bell- Clearlake, Ca
Operated POS cash register, handling an average of [Number]
transactions on average daily.
Adhered to all cash handling policies and procedures.
Processed cash register transactions by inputting product costs and
giving back change.
Bagged and packaged customer orders and purchases.
Collected payment for customer purchases.
Delivery Driver
Yimishia yiggings - Clearlake, Ca
Picking up orders, driving the orders to their destination. Receiving
money from customers,
Education
Delivered items within reasonable time by traveling most direct
route.
Loaded and unloaded the vehicle with customer packages,
delivered packages to customers’ doors, and collected payments
upon delivery when required.
06/1994 GED: Basic
Carle continuation school - Lower lake, Ca
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