John Offikwu

P: 773-***-**** LinkedIn: John Offikwu LinkedIn E: ado70s@r.postjobfree.com

SAP Logistics Data modeling Microsoft 365 SQL scripting Azure AD LAN/WAN DLP PowerShell Microsoft Exchange Endpoint Manager SPF DKIM DMARC MDO Cloud Computing Cisco Router/Switches MCAS ITMS MS PROJECT VISIO Active Directory VPN DNS DHCP MDM/MAM Project Management Systems Engineer / Systems Administrator / Systems Analyst Summary:

Experienced System Analyst with focus on Messaging and Identity/access management best practices, Knowledgeable in business process integration and Networking including TCP/IP, DHCP, DNS, SMTP, VPN, Active directory, Office 365, SQL Server, SharePoint online, Exchange Server, Skype for Business, Teams, Cisco switching, Routing, SPF, DLP, AADConnect, ADFS, Firewalls, Windows and Exchange PowerShell, OneDrive, SCCM, Proficiency in Visio, MS-Project. Project management, SAP Logistics (MM, S&D, PP), Accounting (FI & CO) and HCM modules, Satellite (VSAT) Engineering, wireless and wired network integration, highly adaptable, learn quickly, Self-motivated, Business setup and management experience. Education:

Central Michigan University May 2020

• Master of Science Information System (SAP Concentration) Lagos State University June 2011

• B.SC Computer Science

Certification:

• MS-100 Microsoft 365 Identity and Services

Work Experience

M365 FastTrack Engineer Mar 2021 – Present

Blueprint Technologies LLC, Las Colinas, TX

• Provide best practice guidance on Identity and access management

• Conducting M365 Network connectivity Assessment on customer environment

• Planning and Implementing Identity Management solution (Hybrid and Cloud)

• Planning and configuring mail Transport rule (mail flow) in Exchange/Exchange Online

• M365 Multi-Geo Tenant Configuration

• Implementing Exchange Online Protection (EOP) policies for messaging hygiene

• Planning and Implementing Authentication solution

• Creating roles, users, groups and implemented MFA to provide additional security layer to Azure AD account and its resources.

• Configure Enterprise wise Data Loss Prevention (DLP) policies including rules (Conditions and Action).

• Assist in implementing Conditional access policies for Risky Sign-in and SSPR.

• Plan and implement hybrid Azure AD join devices.

• Onboarded devices to Active Directory Domain

• Active Directory object management including password policy management and password reset.

• Software installation, update and patch on End-user devices using SCCM, Intune, Window Autopilot, and In-place Upgrade.

• Provide support for On-Prem Exchange Migration to Exchange online

• Provide support for SharePoint Site Migration to SharePoint Online with SPMT

• Provide support for File share Migration to SPO and OneDrive for Business with Microsoft Migration Manager

• Provide support for File Share Migration with M365 using Microsoft Migration Manager

• Provide support for onboarding End-user’s device to MFA for additional security layer.

• Configures Microsoft Defender for Office 365(MDO) -safe link, Safe attachment configuration.

• Troubleshooting Outlook issues including user outlook profile

• Device management with Microsoft Endpoint Manager (Intune)

• Planning Device and creating policy (profile and assignment) in Intune

• On-prem and cloud patching and system deployment M365 Support engineer May 2019 –Feb 2021

Allsonet Consulting Service, Cypress Tx

• Configuring and setting up of Microsoft 365 Tenant

• Microsoft 365 Subscription and license management

• Creating roles, users, groups and implemented MFA to provide additional security layer to Azure AD account and its resources. Configured Privileged Identity Manager (PIM) in azure for least privilege administrator role access.

• Prospective Microsoft 365 user requirement gathering and recommending identity solution.

• Assisting Customers with Mailbox migration to Microsoft 365 and advising on Identity management solution

• Installation and configuration of Azure AD connect for mailbox migration to Microsoft 365.

• Onboarded devices to Microsoft defender for endpoints.

• Integrating MDE with Intune (Endpoint Manager) and configured EDR sensor profile.

• Configured Privileged Identity Manager (PIM) in azure for least privilege administrator role access.

• Configured MDE EDR in block mode and ASR policy.

• SPF, DKIM and DMARC configuration

• Install and support LANs, WANs, network segments, Internet, and intranet systems.

• Configured Anti phishing, threat explorer, Safe attachments, Safe links for customer’s tenant.

• vulnerabilities Execute and track security process related activities including User ID management.

• Provide support for Microsoft 365 workload: OneDrive and Teams.

• Configured Intune, MDM, MAM, App protection polices as part of Windows information protection program.

• Configured Data loss prevention policies to mitigate data exfiltration from the organization. Library System Engineer Aug 2018 –April 2019

Central Michigan University, Mt. Pleasant, MI

• Provided first level technical support to customers and Library system Users.

• Computer system deployment

• Onboarded users to Office 365/Exchange Online

• Provided support for One Drive and Centralized filling system (U Drive

• Deployment of Operating System, software update and patches via SCCM.

• Conducting system deployment interview prior to system deployment

• Library IT equipment inventory management

• Incident management using Team Dynamix ticketing system.

• Performed Windows user administration, managing user accounts, permissions, User rights, Account policies, Security policies and performed software and hardware maintenance. Created, Modified, Deleted, Granted Permission to AD Objects.

• Initiate and processing of RMAs on faulty and defective equipment.

• Perform tasks on the Domain Controller and Enterprise Vault servers, resolving escalated ticket. Migrated users from groups and OU as user changes department in the organization. Configured CyberArk to provision user privilege account integrated Active Directory with CyberArk to improve security. Performed capacity management on VMware Servers. Lead System Engineer July 2013 – May 2018

Bluesky Technologies Ltd, Lagos, NG

• Configured Outlook, SharePoint, OneDrive

• End-customer Microsoft 365 Tenant provision and management including Training.

• Configuration and installation of SERVERS, DNS, DHCP and Added and Removed User rights/Privileges in Active Directory.

• Managed Active Directory, Deployed and move users as needed, Password Reset of clients, Add and Remove Domain object in office 365, Created and set Group policies.

• Troubleshooting in-house users e-mail issues ranging from OWA problems to reconfiguring mailbox.

• Issuing and managing licenses on office 365.

• Using SCCM to deployment updates and imagining. Used imagining tool such as Ghost Imaging.

• Administer servers, Network computers, printers, routers and switches.

• Lecturing and training of installers on Satellite ground station installation

• Procurement/management of Satellite space segment for end-client operation

• Design and Implementing Network Failover using Cisco Meraki Products Satellite/System Engineer Oct 2011 – June 2013

Skyvision Global Network, Lagos, NG

• Configured Outlook, SharePoint, OneDrive

• End-customer Microsoft 365 Tenant provision and management including Training.

• Configuration and installation of SERVERS, DNS, DHCP and Added and Removed User rights/Privileges in Active Directory.

• Managed Active Directory, Deployed and move users as needed, Password Reset of clients, Add and Remove Domain object in office 365, Created and set Group policies.

• Troubleshooting in-house users e-mail issues ranging from OWA problems to reconfiguring mailbox.

• Issuing and managing licenses on office 365.

• Used SCCM to deployment updates on devices.

• Administer servers, Network computers, printers, routers and switches.

• Lecturing and training of installers on Satellite ground station installation

• Procurement/management of Satellite space segment for end-client operation

• Lead and directed projects from planning, through execution to completion and handover.

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