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Office Services Clerk

Location:
Houston, TX
Posted:
October 28, 2021

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Resume:

Dwayne Burnett

Experience:

Office Services Clerk June 2018-April 2021

Marsh Wortham

• Sort, stamp, open mail daily

• Take daily count of mail and reproduction for CSR report

• Process print, reproduction, bind, and scan requests

• Fill out all check sheets required and turn them in

• Back up for Receptionist during breaks and/or lunch

• Complete tickets as required

• Do PAR list for mail and reproduction supplies bi-weekly and office supplies weekly

• Complete FedEx requests as received

• Complete conference room set up

• Deliver and pick up unidentified mail to receptionist daily

• Take postage meter readings daily

• Take meter reading of copiers monthly and turn in for CSR report

• Check toner levels of copiers as needed.

• Replace toner, clear jams, and make service calls on Xerox equipment.

• Order FedEx envelopes for the Surety department weekly

• Set up mail slots and nameplates for new hires

• Deliver accountable mail

• Maintain the records for incoming and outgoing accountable

• Back up Hospitality clerk when needed

• Complete the check log process as the cashier.

• Stock Copier station with paper and supplies

• Hospitality

• Perform office moves for the new hire, terms, and transfers

• Perform print or scan jobs

• Back up to Log and deliver Accountable mail with getting signatures

• Complete conference room setups

• Set up check sheets each afternoon for the next day

• Inventory the check sheets making sure they are completed and filed

• Clean conference rooms after each meeting

• Clean Refrigerator when assigned

• Stock each printer station with supplies

• Perform the Lister for the checks

• PAR sheet for Pantry Supplies

• Install monitor arms and keyboard trays when requested

• Stock mail stations with supplies

• Stock and Clean pantries twice daily

• Germ control every morning in conference rooms

• Clean touchdown conference rooms daily and refrigerator/lower projector screens weekly

• Wipe the glass of each MFD and printer (personal printers not included)

• Take the meter reading at the end of each month to turn in

• Perform AED check monthly

• Do a final sweep checking each conference at the end of the day daily

• Germ control handles and knobs every morning

• Wipe down conference tables, mail slot counters, printer counters, touchdown room and training room tables daily

• Complete the check log process as the Lister.

Office Services Clerk Jan 2018-April 2018

HCAD

• Processed all incoming and outgoing, UPS, Fed Ex, DHL, and international mail

• High Volume mailroom operate inserter/ postage machine

• Sorted and distributed mail within the office

• Scanned and filed documents per request

• Prepare documents for imaging by removing staples and repairing torn pages.

• Assisted in the development of ongoing organizational policies, procedures, and standards.

• Operated office equipment: mail machines, computer, fax, and copier handling incoming and outgoing mail from scanning to sorting and FedEx systems

• Operated mail inserts and Prepping & Scanning Documents

• Sort and distribute mail

• Assisted customers with project planning and coordination on print/copy jobs.

• Maintained and operated copy and supplies and equipment.

• Performed, coordinated, and oversaw copy work.

• Created and produced forms, presentations, and print media. Copy/Mail Technician June 2017-Dec 2017

National Oilwell Varco, Houston, TX

• Processed all incoming and outgoing, UPS, Fed Ex, DHL, and international mail

• High Volume mailroom operate inserter/ postage machine

• Sorted and distributed mail within the office

• Added funds to postage machine and cash transaction for personal mail counter

• Scanned and filed documents on X-ray machines for safety measures

• Cross-training learning different mail routes

• Assisted in the development of ongoing organizational policies, procedures, and daily reports

• Operated office equipment: mail machines, computer, fax, and copier handling incoming and outgoing mail from scanning to sorting and FedEx systems

• Operated mail inserts and postage machines

• Sort and distribute mail

• Assisted customers with project planning and coordination on print/copy jobs.

• Maintained and operated copy and graphic arts supplies and equipment.

• Performed, coordinated, and oversaw copy work.

• Created and produced forms, presentations, and print media. Mailroom/Facilities Assistant January 2017 to Mar 2017 Jupiter Group, Houston, TX

• Assisted Facilities Manager in maintaining a fully operational, efficient, and safe work environment.

• Responded to client inquiries and complaints.

• Ensured timely and quality delivery to clients and follows up with the client to ensure customer satisfaction.

• Liaised with service providers for general facility requirements.

• Managed daily work requests.

• Assisted Facilities Manager with space planning and special projects.

• Assisted and coordinate with any special services that may be required including items such as hanging pictures, minor cleaning and repairs, adjusting furniture, assisting with internal personnel relocations, replacing light bulbs, movement of boxes, equipment, or other items.

• Maintained and managed electronic security system and the issuance and tracking of access cards, keys and parking validations.

• Performed equipment inventory and routine and scheduled maintenance.

• Coordinated maintenance of company-owned vehicles, where applicable.

• Maintained facilities policies and procedures that ensure the overall safety of both property and personnel.

• Maintained a clean and orderly office environment.

• Tracked and maintained inventory of office and pantry supplies.

• Ensured pantries are properly stocked and orderly.

• Acted as support to Emergency Response Taskforce.

• Maintained accurate records of work orders and department files.

• Batched and coded invoices for the Facilities Manager's signature.

• Researched and analyzed issues or discrepancies.

• Prepared routine reports as directed by the Facilities Manager and/or management.

• Assisted with maintaining the budget for the department as directed by the Facilities Manager.

• Reviewed daily conference room schedule and provide assistance with equipment set-up and breakdown as needed.

• Cleaned/organized workstations for new hire/termed employees.

• Provided coverage for the receptionist during breaks.

• Back-up Mailroom Assistant as needed.

• Provide support/coverage to the Facilities Manager as needed.

• Assist with other duties as requested by the Facilities Manager. Print Production Assistant Aug 2016-Oct 2016

Katy ISD

Coordinated work of Printing and Reproduction Services Clerks; prioritized and distributed workload, demonstrated proper work methods; trained and scheduled employees and students.

• Maintained accurate records of work in progress; checked and logged work orders and prepares monthly activities report.

• Established quality standards and checks completed jobs for adherence to standards; recommended improved techniques and procedures for the area.

• Maintained supply inventory and orders supplies according to department procedures.

• Conferred with clients regarding job order processing time and cost-effectiveness of various methods and materials; provided estimates of job order costs.

• Resolved conflicts that arise concerning job specifications or production times directly with the customer service representative or customer.

• Maintained copy center collating and bindery equipment making adjustments as necessary; monitors service contracts and arrange for repair service as required; perform minor repairs and preventative maintenance on equipment as needed.

• Recommended new equipment purchases to the supervisor.

• Prepared cash deposits and maintains daily cash records; balances departmental accounts and bills user departments.

• Set up and/or operated the more complicated and involved duplicating/photocopying machines, bindery machines, machine stapler, punch press, and related equipment to enable operation by Printing and Reproduction Services clerks.

• Oversaw deliveries of finished bound jobs and coordinated the delivery and receipt of off-campus bindery jobs.

Office Services Representative April 2015-June 2016 GE Oil & Gas, Houston, TX

• Processed high volumes of incoming and outgoing mail.

• Delivered mail and packages throughout the client location, followed the applicable distribution procedures.

• Completed large numbers of reprographics requests according to job ticket instructions - bound, cut, and/or assembled

• Performed, coordinated, and oversaw copy work.

• Created and produced forms, presentations, and print media.

• Assisted customers with project planning and coordination.

• Maintained and operated copy and graphic arts supplies and equipment.

• Loaded copiers with paper and toner as needed.

• Set-up conference rooms including audio/visual equipment, furniture configuration, and food/ beverages as needed.

• Assisted with reception coverage, including managing multiple phone lines and visitor check-in.

• Handled daily office activities

• Cleaned offices for new hires and termed employees

• Maintained conference rooms and assist with scheduling as needed

• Inventoried and ordered Office Supplies for general stock

• Kept copy rooms clean and organized.

• Organized and cleaned all storage rooms

• Maintained inventory and stocked kitchen supplies etc.

• Installed keyboard trays, whiteboards, cork boards as requests arise

• Assisted with meetings, parties, luncheons, etc. in Conference Rooms

• Assumed ownership of Shipping and Receiving

• Handled a variety of tasks and mini-projects as relates to facilities.

• Coordinated with multiple people and departments to accomplish projects

• Served as point of contact to employees for problems/issues as it relates to facilities through TrackIT system

• Handled coordination of the ordering, delivery, and installation of furniture, office supplies, and coffee services Office Associate/Contractor Mar 2012 to Feb 2015

XEROX, WASTE MANAGEMENT, HOGAN LOVELLS, LLP-Houston, TX Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

• Answered telephones, directed calls, and took messages.

• Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.

• Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

• Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail.

• Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.

• Inventoried and ordered materials, supplies, and services.

• Processed and prepared documents, such as business or government forms and expense reports.

• Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.

• Completed and mailed bills, contracts, policies, invoices, or checks.

• Completed work schedules, managed calendars, and arranged appointments. Administrative Assistant Nov 2010-June 2011

Holliday Fenoglio Fowler, LLP

Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

• Answered telephones, direct calls, and take messages.

• Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

• Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail.

• Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.

• Delivered messages and ran errands.

• Inventoried and ordered materials, supplies, and services.

• Answered telephones, directed calls, and took messages.

• Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

Copy/Mail Associate Feb 2006-June 2010

Willaims Lea/Bracewell & Giuliani

• Processed all incoming and outgoing, UPS, Fed Ex, DHL, and international mail

• High Volume mailroom operate inserter/ postage machine

• Sorted and distributed mail within the office

• Added funds to postage machine

• Scanned and filed documents per attorney request

• Coordinated events with Bracewell & Giuliani staff members, including organizing the details to assure the success of events.

• Assisted in the development of ongoing organizational policies, procedures, and standards.

• Operated office equipment: mail machines, computer, fax, and copier handling incoming and outgoing mail from scanning to sorting and FedEx systems

• Operated mail inserters and postage machines

• Sort and distribute mail

• Assisted customers with project planning and coordination on print/copy jobs.

• Maintained and operated copy and graphic arts supplies and equipment.

• Performed, coordinated, and oversaw copy work.

• Created and produced forms, presentations, and print media. Education

High School Diploma

The American Academy of Excellence - Houston, TX

Skills:

• Inventory

• Filing

• Reprographics Excel

• MS Office

• Facilities Management

• Operations Management

• Office Administration

• Records Management Microsoft Office

• Fax

• Outlook

• Mailroom

• Hospitality

• Data Entry



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