CURRICULUM

VITAE

OF

HEMAL

JIVEN

PERSONAL DETAILS:

NAME : HEMAL

SURNAME : JIVEN

ID NUMBER : 871**********

ADDRESS : ** ********* ***** **********

PIETERMARITZBURG 3201

GENDER : MALE

CELL NUMBER : 083*******

DRIVER LICENCE: CODE 8

NATIONALITY : SOUTH AFRICAN

RACE : INDIAN

CRIMINAL RECORD: NONE

HOME LANGUAGE : ENGLISH

MARITAL STATUS : MARRIED

DEPENDANCE : 2

EDUCATION AND QUALIFICATION

HIGHSCHOOL : RAISETHORPE SECONDARY

YEAR : 2000 - 2004

HIGHEST GRADE PASSED : GRADE 12

SUBJECT : ENGLISH, AFRIKAANS,

MATHEMATICS, ACCOUTING,

GEOGRAPHY AND BIOLOGY

TERTIARY EDUCATION

COLLEGE : OVAL INTERNATIONAL COLLEGE

YEAR : YEAR 2005-2007

QUALIFICATION : N7 LEVEL DIPLOMA IN

BUSSINESS INFORMATION SYSTEMS

MAJORS MODULES PASSES

BUSSINESS MANAGEMENT 1/2/3 DEVELOPMENT SOFTWARE 1/2/3.

OTHER MODULES PASSES

ACCOUNTING 1, COMMERCIAL PROGRAMMING1/2/3, INFORMATION SYSTEMS1/2/3.ECONOMIS 1, MARKETING 1,DATA COMMUNICATION NETWORKING 1, SMALL BUSSINESS MANAGEMENT,SOFTWARE TRAINING

EMPLOYMENT HISTORY

NAME OF COMPANY : WEST END SHOES

(CURRENTLY KNOWN AS BASIC PLASTIC)

DURATION : DECEMBER 2004 TO OCTOBER 2009

POSTIONS : STORE HEAD SUPERVISIOR

DUTYS : STORE AND SAFE KEY HOLDERS, CUSTOMER

SERVIES, SUPERVISING STAFF, ORDERING AND

RECEIVING OF STOCK

PREVIOUS POSITIONS: CASHIER, SALEMANS, STOCK CONTROLLER,

DISPACT CLERK AND CASH OFFICE ADMIN

EMPLOYMENT HISTORY

NAME OF COMPANY: LANCET LABORATORIES

DURATION : CURRENT STILL EMPLOYED

NUMBER OF YEAR EMPLOYED: 11YEAR 3MONTHS

POSITIONS : NIGHTSHIFT DATA CUPTURER AND ADMIN CLERK

DUTYS :

ADMINISTERS SORTING AND DISTRIBUTION OF SAMPLES ACCORDING TO SET STANDARD OPERATING PROCEDURES.PROCESSES SAMPLE REGISTRATION

(LOGGING, RECEIVING, SHIPPING)AND QUERIES ACCORDING TO SET STANDARD OPERATING PROCEDURES. ENSURES DISPATCHING OF SPECIMENS FOR PROCESSING IN ACCORDANCE WITH PRESCRIBED OPERATING PROCEDURES AND MONITORS PROGRESS AND FILLING OF REPORTS, INCLUDING HANDLING QUERIES AND REPORT DELIVERY,IN LINE WITH PRESCRIBED TURNAROUND TIME.PERFORMS HOSPITAL ROUND TO DISTRIBUTE REPORT AND COLLECT SUBMITTED SAMPLES FOR PROCESSING. HANDLES AND REFER ADMINISTRATIVE QUERIES AND CUSTOMER COMPLAINTS TO ENSURE TIMELY RESOLUTION OF QUERIES AND RESPONSES TO COMPLAINTS.RESPONSIBLE TO TRACK PROGRESS OF SAMPLE DELIVERY BY COURIERS TO ENSURE THAT SPECIMENS ARE RECEIVED BY DESIGNATED LABORATORY, PROCESSED AND RESULTED. INVESTIGATES BOTTLENECK IN PRE-ANALYTICAL LABORATORY PROCESSES AND ENSURE TIMELY RESOLUTION OF CHALLENGES.ENSURES BASIC HOUSEKEEPING AND CLEANING OF EQUIPMENT.REPRESENT THE ORGANISATION BY APPLYING THE PRINCIPLE OF CUSTOMER CARE IN THE MEDICAL PATHOLOGY FIELD AND INTERACT PROFESSIONALLY AND ETHICALLY WITH MEDICAL PROFESSIONAL AND STAFF. MANAGEMENT OF RECEPTION AREA AND GIVE OUT RELEVANT INFORMATION AND DIRECT CLIENT TO RELEVANT DEPARTMENT, CLIENT SERVICE. REPORT INCIDENTS, LOG CUSTOMER COMPLAINTS AND PROBLEM SOLUTION,READ DOCUMENS AMD ACTION TASK ON THE LAB INFORMATION MANAGENENT SYSTEMS IN COMPLIANCE WITH ORGANISATION POLICY .PREPARE AND SCAN PATIENTS FORMS ONTO LAB SCANNING SYSTEMS

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