Career Summary
I was a Senior Recovery Claims Representative with Liberty Mutual Insurance Company. I handled auto recovery on accident claims involving our policyholders. Experienced customer service with internal and external customers. Also dealt with various attorney firms as well as collection vendors. Work Experience
Senior Recovery Specialist
Liberty Mutual Insurance, Allentown, PA
Apr '77 - Apr '19 (42 Years)
Subrogation Recovery Specialist . Handled incoming auto accident claims, negotiated with adverse Insurance carriers for highest recovery possible. Prepared claims for Arbitration, dealt with inhouse Attorneys and collection vendors. Medical Office Receptionist
Orthopedic Office, Allentown, PA
Jun '97 - Dec '97 (6 Months)
Completed my internship with local Orthopedic office and then offered part time position.Checked patients in and out, did filing and other miscellaneous duties.
Education
'97 Medical Office Management
Allentown Business School, Allentown, PA
Oct '96 - May '97
Studied medical terminology, all medical systems, billing procedures, transcription, CPR . Skills
Proficient in typing and computer
(Expert) More than 10 Years
Proficient typist as well as on the computer. Able to type 65 words a minute. Negotiation Skills
(Expert) More than 10 Years
Negotiated with adverse insurance carriers on auto claims to achieve the highest recovery possible. Check processing
(Expert) More than 10 Years
Processed incoming refund checks from adverse insurance carriers, issued deductible checks to our policyholders. Courses & Training
Medical Terminology
Allentown Business School
Oct '96
Attended Allentown Business School, studying Medical Office Management. Medical terminology, Medical Office Billing, were a few of the courses I excelled in at school.