Customer Service Moreno

ANNISIA ARREGUIN

***** ***** ** ******* ** ***** · 951-***-****

Email · **************@*****.***

Motivated and friendly mover with positive attitude and excellent communication skills. Flexible schedule with availability on weekend. Can-do problem solvers comfortable lifting 60 lbs. Dependable and punctual with clean driving record. Work collaboratively with team members and provide excellent customer service.

EXPERIENCE

AUG 2019 – OCT 2020

MANAGER, wendys, sun city ca

Supervise a team that delivers effective results in the areas of quality, guest service, food cost, labor cost, safety, security, cleanliness, and product preparation

Manage the execution of all Company policies, procedures, programs, and systems

Manage the Restaurants financial performance and drive business sales

Provide leadership, direction, training, and development to the restaurant team

ADHERED TO ALL CASH HANDLING POLICIES AND PROCEDURES

SEPT 2020 – DEC 2020

LOADER, Forever 21 warehouse, Moreno valley ca

Received all packages and ensured delivery to correct departments and personnel.

Verified correct labels on all pallets stored and brought any defective items to attention of Baron HR.

Worked in accordance with company policies and guidelines.

Worked quickly and efficiently while adhering to safety standards, processing workload with minimal supervision.

Completed general warehouse activities, including assisting in taking inventory, filling warehouse orders, and inspecting materials.

AUG 2019 – OCT 2020

CASHIER, wendys, sun city ca

Greeted all customers and provided prompt and friendly service.

Collected payment for customer purchases.

Bagged and packaged customer orders and purchased.

Recognized for providing efficient service and high degree of accuracy.

Obtained through knowledge of products sold to assist customers in locating and purchasing items.

Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.

Processed cash register transactions by inputting product cost and giving back change.

Adhered to all cash handling policies and procedures

EDUCATION

JUNE 2019

HIGH SCHOOL DIPLOMA, heritage high school romoland ca

General education – GPA2.8

SKILLS

Customer Service Excellence

POS system operations

Conflict resolution

Cash handling / Drawer balancing

Training and Development

Register Operations / Processing

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