Roxboro Coordinator
Resume:
BETTY J.BELL
*********@*****.***
S K I L L S
Treatment planning
Client education
Group facilitation
Verbal communication
Analytical thinking
Motivation
Teamwork
Multitasking
Organization
Customer relations
Professional Summary
Dedicated to helping every client with issues by providing best possible support. Offer individual and group counseling to help work through problems, build skills, and resolve concerns. Smooth, efficient, and organized in managing paperwork and referrals.
E X P E R I E N C E
Domestic/Sexual Assault Violence Advocate
SafeHaven Roxboro, NC United States
October 2018 October 2020
Provided seminars to community housing complexes and Senior high schools of Sexual and Domestic violence.
Coordinator of speakers to share Resources. Trained in helping Domestic and Sexual assault victims navigate through programs, resources support, and the crisis including required paperwork and eligibility determinations.
Substitute Teacher
K - 1 2
Durham Public Schools
Durham, NC
June 2015 June 2017
Managed and implemented classroom activities, aligning with student learning goals.
Assigned classwork and homework, making corrections and revisions as needed. Maintained safe and healthy learning environment.
Customer SERVICE Representative
Verizon
Durham, NC
January 1984 June 2009
Provided solutions, recommendations, and replacements, using an empathetic approach and demeanor.
Managed inbound and outbound calls to respond to inquiries and resolve concerns. Recommended products and services to members and educated customers about relevant offerings.
Acted as company ambassador, professionally delivering high level of service and high-quality support to every customer.
Answered inbound calls to greet and assist customers with various needs and questions.
De-escalated customer complaints using trained techniques.
Education
M B A :Business Administration
University of Phoenix
Raleigh, NC
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