Office Assistant Dental Receptionist
Resume:
IMONEE PAGAN-NAPOLEONIS
BRONX NY *****
*********@*****.***
Professional Summary
4years of experience as a Dental Receptionist ; seeking to obtain a position as a Senior Clerk within a healthcare facility where I can utilize my knowledge and experience to increase operational success and expand my comprehension in the healthcare industry. I’m diligent, motivated, dedicated and focused who can provide high level of administrative support in fast-paced environment maintaining office workflow, filing patient documentation, verifying insurance and maintaining positive patient reception.
WORK EXPERIENCE
03/2021 - 06/2021 Senior Clerk
COVID Vaccine Dept. Temp-Per Diem Montefiore Bronx NY
Greeted patients at the front desk, performs arrival and patient checkout procedure
Schedules follow up appointments
Provides the highest level of customer service to all visitors, patients, and guests
Performs diversified and complex clerical duties
Prioritizes assignments and organizes functions to ensure effective clerical procedure
Verified insurance eligibility, updated the patients the patients demographics
Work closely with physicians and nursing staff to ensure timely patiently flow
02/2016 - 02/2021
Scott E. Weiss DDS Dental Office Assistant
Answer phones and distribute calls and messages accordingly
Collect and process payments from patients
Confirmed Appointments
Inform patients about the practice, charges, policies and procedures
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies
Prepared and manage patients charts daily
Scheduled appointments, follow up on cancellations and no shows
Verified patients dental insurance benefits
Skills
Able to type 45 WPM
Computer Knowledge; Microsoft Office, Microsoft Outlook, & Microsoft Word
DAR Web
Epic
Excellent Communication skills Written & Verbal
Excellent computer skills with the ability to navigate the Internet and multiple medical systems simultaneously
Great Interpersonal and customer service skills
Highly Organized
HIPAA Compliance
Maintains strict confidentiality
Education 09/2010 -06/2014 High School Diploma Renaissance High School For Musical Theater and Technology- Bronx, NY
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