Control Specialist Customer Service
Resume:
Experience
Project Manager, Porchlight Homes, Phoenix Area, January 2016- April
2021
Responsible for building multiple homes at a time from start to finish, including one year of customer service. Maintained excellent relationships with trades to complete the homes efficiently and make adjustments to schedules as needed. Conducted weekly meetings with sales representatives to maintain highest customer service standards. Provided sales staff and customers with pictures often. Responsible for overseeing and maintaining OSHA and Maricopa Air Quality standards throughout the housing track. Responsible for multiple inspections in several municipalities. Contributed to Porchlight social media with photography as needed. Owner, Payne & Morrison Florists, Phoenix, AZ January 2009 — August 2014
Handled many aspects of running a successful retail flower shop to include all social media posts, blogs, article writing, pushing up Google algorithms, interviewing and hiring employees, employee management, maintenance and repairs, logistics and deliveries.
Superintendent, Taylor Morrison Homes, Phoenix, AZ December 2003
— March 2009
Responsible for building multiple homes at a time from start to finish. Maintained excellent relationships with trades to complete the homes efficiently and make adjustments to schedules as needed. Conducted weekly meetings with sales representatives to maintain highest customer service standards. Responsible for overseeing and maintaining OSHA standards throughout the housing track. Responsible for multiple city inspections.
Cabinet Installer/Quality Control Specialist, Quality Kitchens, Glendale, AZ December 2001 - December 2003
Installation of cabinets in new home construction. In charge of inspection and touch-up of other installer’s cabinets. Conducted customer service repairs, replacements and touch-ups in existing homeowner’s houses.
************@*****.***
4347 W Carol Avenue
Glendale, AZ 85302
MICHAEL R BAILEY JR
Education
Arizona State University West 1997-1998 4.0 GPA
Glendale Community College 1995-1998 and 2014-2015 4.0 GPA Skills
Excellent customer service; self motivator; hard worker; eager to learn new things; efficient time management; excellent communicator; detailed organizational skills; proficient computer skills.
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