Colorado Springs Operation Services

Lee Anne Hanley (Taylor)

**** ******* *** **.

Colorado Springs, CO. 80911

****************@*****.***

Mobile: 816-***-****

Professional Overview

Administrative professional that is highly motivated, results-oriented offering a diverse set of skills and experience in general office operations.

Summary of Qualifications

Demonstrates professionalism, while maintaining confidentiality and efficient interaction with both internal and external customers at all levels.

Recognized as a team player with positive attitude, initiative, and strong interpersonal skills.

Ability to juggle multiple priorities and problem solve.

Works independently with a high level of dependability and reliability.

Able to cultivate and maintain professional relationships and contacts.

Summary of Work Experience

SKR+CO, Colorado Springs, CO Mar. 2021 to May 2021

Seasonal Tax Administrative Assistant

Primary responsibilities: Answer phones and sent to appropriate person, greet clients, process mail FedEx. Add documents to go file system, schedule conference rooms, keep tidy front office and break room.

BKD LLP, Kansas City, MO, Sept. 2013 to Feb. 2021

Receptionist and Accounts Receivable

Answer all calls and transfer to appropriate department. Process all accounts receivable, reconcile vendor invoices, process packages for courier service for delivery and pick up. Research and secure travel arrangements, schedule meetings and conference calls.

KPMG LLP, Kansas City, MO, Dec. 2007 to Sept. 2013

Senior Operation Services Representative

Events and meeting coordination; manage catering and vendor services; facilities support staff; track inventory and order stock/supplies; monthly purchase card reconciliation; schedule and reserve office space and meeting rooms; room set up and take down, including AV equipment; receptionist coverage; process all USPS mail, UPS, DHL and FedEx deliveries.

Dr. Susan Carter-O’Shea, DDS, PC, Liberty, MO, Dec. 1998 to Dec. 2007

Receptionist and Dental Assistant

Patient scheduling; insurance filing; appointment confirmation; patient check-in and check-out; patient treatment planning; processed accounts receivable; managed inventory and ordered/stocked all supplies; vendor contact; all other assistance as requested.

Dr. Keith Johnson, DDS, Liberty, MO, Nov. 1995 to Dec. 1998

Receptionist

Answering phones, scheduling, billing, check in-out, insurance filing, confirming appointments.

Education & Training Graduate of Superior Senior High School CNA Certified, WI. Technical Institute

Trainings: Excellence in Customer Services, Conflict Resolution, Ethics & Compliance; High Performance; and various Microsoft applications.

References available upon request.

Contact this candidate