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Swing Manager Michigan University

Buffalo, NY
October 29, 2021

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PROFESSIONAL OBJECTIVE: To own a Bakery at Retirement EDUCATION: 2021 SUNY ERIE COMMUNITY COLLEGE - North, Williamsville, NY Community Public Health Worker Certificate program 1996 PURDUE UNIVERSITY, IUPUI, Ft Wayne, IN

Pursued BS in Organizational Leadership and Supervision 1995 WESTERN MICHIGAN UNIVERSITY, Kalamazoo, MI

BS, Engineering Metallurgy Technology

1990 ERIE COMMUNITY COLLEGE – NORTH, Williamsville, NY AAS, Materials Science Technology


July 2018 – September 2021 SUNY Erie Community College, North Campus, Welcome Center, Senior Clerk Typist We use programs such as WebAdvisor, Recruiter, Datatel, Starfish, Word, Excel for recruitment of new students and student retention. We greet the public/students in the Welcome Center, as well as answer phones and emails regarding education. We also enter tallies of emails and phone calls received onto a spreadsheet for consolidation

COURSEWORK: General Chemistry: Introduction to Organic and Biochemistry, Global Public Health; College Chemistry I, College Chemistry Lab, Nutrition Care I; Introduction to Public Health, Behavior/Social Influence in Public Health; Microbiology, Microbiology Lab, Introduction to Disease Prevention

NOMINATION: National Society of Leadership and Success, September 2020 CERTIFICATION: Infection Control and Barrier Precautions, NYS Education Department, October 2019

October 2008 – July 2018 Erie County Department of Social Services, Temporary Assistance Unit, Senior Clerk Client interaction, filing/ sorting mail; in other departments: Create and delete Common Benefit Issuance Card (CBIC) cards, verifying data, photo/automated fingerprint identification system

(AFIS), Medicaid Assistance (MA) clearances, registering applications, scheduling 6-month and 3-month recertifications, miscellaneous filing, printing information for clients, registering mail, miscellaneous reports for the supervisor; receiving/processing phone calls regarding sanitation, lead paint, blood lead levels, rodents/rabies; written court and summons-to-appear letters PROGRAMS: WMS (Welfare Management System), UTS, Oracle, ECATS (Erie County Application Tracking System), AFIS (Automated Fingerprint Identification System), Microsoft Word, Excel, Outlook; Healthspace, Connections, Charms COURSEWORK: Excel 2000, Jan 2015; Integrating Solution – Focused Trauma-Informed Care

(SF-TIC), May 2018


April 2006 – December 2018 McDonald’s, George Urban and Union, Cheektowaga, NY Crew; formerly Certified Swing Manager; Shift Manager; Safety Chair Job duties include: opening the store, closing the store, cooking, cleaning, preparation, customer interactions, monetary transactions, labor cost calculations, disciplinary/ appraisal actions December 2002 – January 2003 PRI Performance Review Institute, Associate Staff Engineer, Heat Treatment,Warrendale, PA This facility approves/disapproves companies based on the auditor’s review of a company’s processes and materials to the specifications of their suppliers (and/or SAE, ASTM, etc). Reviewed Heat Treating Audit Reports, and consulted daily with suppliers on their responses to root cause and corrective action within the NADCAP program. Consulted with the Primes for approval of the suppliers’ responses. Participated in the quarterly NADCAP meetings, discussing open reports, specifications, and checklists.

June 2001 – January 2002 Howmet – Hampton Casting, Process Engineer, IGT Development Business Center, Hampton, VA ISO 9001 Certified

This facility consisted of producing directionally solidified (DS) or single crystal (SC) parts for the aerospace and internal gas turbine (IGT) industries. Processed the DS 7H/9H Third Stage Bucket and a tundish within the investment casting facility, from wax to shipment. Participated in short courses relating to the processing of nickel superalloys. Frequently related to the customer their progression of their parts up to and including First Piece Qualification. August 1999 – September 2000 Cold Metal Products, Plant Metallurgist; Process Metallurgical Engineer, Indianapolis, IN This steel rolling mill consisted of bright anneal, normalize, slit, and cut-to-length. I assisted in the daily expedition of mostly medium grade steel coils, from SPC to troubleshooting. Conducted metallurgical tests such as tensile and microscopy. Assisted the Sr. Process Engineer in short- and long-term projects. Consulted with vendors and customers to better assist their needs. August 1997 – August 1998 FirstMiss Steel, Process Metallurgist, Hollsopple, PA This steel foundry consisted of pouring low-to-high grade steels, tool steels, and stainless steels. Confirmed chemistry to customer orders as well as certified ingot orders. Conducted certification for in-house processes for a government contract, from setup to shipment. April 1995 – August 1996 Zollner Pistons, Metallurgical Engineer, Ft. Wayne, IN This permanent mold aluminum foundry consisted of mold creation, setup, pour, anneal, finish, and semi-finish aluminum pistons for the automotive, diesel, and marine industries. Failure analysis and documentation of both in-house and field tests. Conducted a foundry project in the recycling of the iron-rich aluminum dipping pots, and flow filtration using ceramic filters. CERTIFICATIONS: 2019 Infection Control and Barrier Precautions, NYS Education Department Lead Safe Work Practices for Homeowners, Erie County Department of Health, Environmental Division, (ECDOH)

2004 – 2009 ServSafe Certification, National Restaurant Association Educational Foundation, (NRAEF) 2004 Adult Cardiopulmonary Resuscitation/Automated External Defibrillation Certification,

(ACR/AED), American Red Cross Greater New York

2000 Hazard Communication and Bloodborne Pathogens Certification, Safety Dynamics Group, Inc.

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