-Closing Manager-

Financial Analysis and Planning Policies and Procedures Development Pipeline Management

Document Preparation and Submission Regulatory Compliance Workload Prioritization and Delegation

Qualifications Profile

Analytical, growth-driven, and performance-focused professional, equipped with strong leadership skills and extensive experience in closing and business improvement. Adept at overseeing all aspects of department operations, leading and training staff to deliver outstanding results, and implementing strategic initiatives to achieve bottom-line results and continuous progress. Effective at working with diverse individuals and groups, identifying and resolving funding discrepancies and complicated closing issues, while mitigating risks and meeting critical deadlines.

Professional Experience

Mclean Mortgage Corporation, Fairfax, VA

Closing Manager Jul 2020–Aug 2021

Provided expert oversight to all aspects of Closing Department with over 17 employees

Guided and coached employees regarding new programs and regulations

Maintained active communication with other department managers, including Sales, Lock Desk, Servicing, Post Closing, Underwriting, Processing, and Quality Control to maximize workflow and productivity

Evaluated conditions from post-closing and determined problem areas

Managed and closed any types of loans as necessary

Promptly responded to questions from the Sales Team and other departments

Generated daily reports and distributed workload based on volume

Ensured timely closings based on required timeframes following TRID rules

Participate in periodic and weekly audits

Funding Manager Mar 2020 – Jul 2020

Strategically directed and monitored funding of the organization

Rendered assistance in resolving any issues related to the funding

Coordinated with more than eight warehouse banks to efficiently handle pipelines and ensure timely collection and disbursement of funds

Lending Division Coordinator Jun 2018 –Mar 2020

Collaboratively worked with all departments of the lending division to guarantee smooth operations for appraisals, closing, post-closing, funding, collateral, MERS, shipping, and final docs

Fulfilled other employee tasks in multiple departments when necessary

Displayed excellent leadership skills in managing other departments as needed

Received employee of the month several times for demonstrating excellent work performance as well as the Circle of Excellence Yearly Award

Closer, Closing Department Nov 2015 – Jun 2018

Assumed full responsibility for closing and personal pipeline with up to 150 loans per month

Communicated with title company and Closing Department on closed loans

Demonstrated proven ability to close all loan program types such as Conventional, Federal Housing Administration (FHA), VA, Construction, Modifications, HELOC’s, and any bond programs

Post Closer, Post-Closing Department Jun 2015 – Nov 2015

Completed requirements for loan purchased through coordination with investors and production teams

Collateral, Funding, MERS, and Final Docs Oct 2012 – Jun 2015

Prepared loans and submitted collateral to over eight warehouse banks; ensuring documentation and application of funds to warehouse lines

Created and distributed final documents to investors to avoid fines

Liaised with title companies and court staff to correct, document, and complete requirements

Performed transfer and update in the MERS site in adherence to requirements set by the MERS

Technical Skills

Encompass Microsoft Office Applications (Word, Excel, Outlook, and Teams) Warehouse Banking Systems

Mortgage Electronic Registration System (MERS) Appraisal Firewall

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