October **** - Present

March **** - June ****

May 2019 - January 2020

December 2017 - June 2018

2019

**** - *******

Armig Margossian

Beirut, Lebanon

+961******** ado605@r.postjobfree.com

Objective

Passionate and goal-oriented medical student pursuing her dreams of becoming a cardiologist. Stirred with a focused mind to create an impact in people's lives and enhance the quality of life in general. In addition to being a diplomatic saleswoman and a telemarketer, competent at managing different tasks in a fast pace. Comfortable working with people of different ages both through the phone and in person. Ready to join any organisation that is looking for a dynamic professional to drive its proficiency. Experience

Fady Ernest Tehini Co

Call Center Representative

Handle inbound calls and provide with the necessary information. Perform data entry and paperwork.

Acquired basic knowledge of weighbridges and load cell systems. Responsible for booking meetings and seminars for the nourishment and excellence of the company. Mvision LLC (Remote)

Telemarketing/BPO

Managed large amounts of inbound and outbound calls, as well as emails in a timely manner. Handled different topics to identify customer needs, clarify information and suggest solutions for every issue.

Familiarised with CRM systems and generated leads while performing cold calls. Attended plenty of training sessions to improve knowledge and performance level. Jack Gifts Shop

Sales consultant

Monitoring online and offline quality controls that align with the business objectives, organizing facility and assuring its readiness was the main responsibility. Uploaded digital media to online storefront.

Completed up to 80 sales and shipments every week. Performed inbound and outbound calls for customer service and sales. Promoted products in online communities through social media platforms. Getron

Election's affair assistant

Conducted voter outreach by mailing and tracking voting registration cards. Collected necessary information from voters to determine correct voting location and ballot. Education

United Armenian College

Baccalaureate in Life Science

GPA 3.2

Lebanese University

BS in Biochemistry

GPA 3

Skills

Expert at the use of Excel, Word, PowerPoint and Datasheet. Familiarity with CRM systems.

Advanced command of English, Armenian and Arabic. Basic knowledge in French. Poetic and technical English articles writing skills. Customer service.

Student mentoring.

Openness to effective communication and utmost adaptability. Additional Information

Volunteered as scouts for almost 10 years.

Organised a friendly and counselling trip to CAHL (Armenian Elderly Home) to support and give oldsters a day to remember.

Helped out at the school library for a year.