Training Coordinator Manager

Barbara L. Meza, PHR

**** ***** ***. ***. * Downers Grove, IL 60515- 309-***-**** - **********@*****.***

Objective:

A people-oriented, competitive, bilingual, Spanish speaking professional seeking a position where I can best utilize my recruiting, managerial, human resources, and operational skills to grow and lead teams to obtain business results through talent development and performance management with a growth mindset

Education

PHR – Sept 2016 (recertified Aug 2021) - Human Resource Certification Institute (HRCI)

Related Coursework:

oHR Competencies (leadership, ethics, business acumen, evaluations, global and cultural effectiveness)

oPeople (employee engagement, talent and acquisition, recruiting and retention, total rewards)

oOrganization (structure, workforce management, tech and data)

oWorkplace (global context, diversity and inclusion, risk management, employment law, corporate social responsibility)

oStrategy (business and HR strategy)

Bachelor of Arts Dec 2011 – Illinois State University

Major: Organizational and Leadership Communication

Minor: Spanish

Related Coursework:

oInterpersonal Communication

oAging and Communication

oCommunication and Rhetoric

oIntercultural Communication

oSmall Group Communication

oPolitical Communication

oOrganizational Communication

Experience

HR Recruiter, Blistex Inc; Oak Brook, Sept 2021 – Oct 2021

oResponsible for sourcing out talent for 13 open requisitions in Manufacturing and Pharmaceutical business

oOpened requisitions and posted jobs using ADP and SAP software

oManaged and enhanced recruiting Excel spreadsheets to include cost of agencies through a range of specializations

oWorked closely with hiring managers to speed the hiring process based off of Senior Leadership’s vision and expectations

oProvided feedback while managing across, horizontally, and vertically

oRegular mentoring and relationship building with internal customers and potential external customers

Human Resource Business Partner, Amazon; Channahon, IL Dec 2020 – Apr 2021

oEmployee Relations including advising managers in development of their direct reports, ensuring application of policy, including coaching/mentoring, employee investigations, performance management and problem resolution

oCoordinated talent planning, including succession planning focusing on diversity and creating developmental plans for high performing staff through annual calibration meetings with senior leadership

oAnnual compensation, total rewards and coordinated annual performance review process

oManaged 6 HR Generalists, supporting them in different functionalities including talent development, new hire orientation, monthly diversity and inclusion events, total rewards, labor relations, coaching and mentoring, courageous conversations

oSupported a culture of engagement and inclusion within the HR department and throughout the unit

Store Manager – Development Lead, Starbucks Coffee Company; Lisle, IL Oct 2016 – Dec 2020

oDrove sales, leveraging business acumen, efficiency, problem-solving skills, inventory management, risk and change management, to increase the customer experience, both internal and external

oOversaw recruitment, interviewed, and hired 40 partners for the district (12 stores)

oOf the 40 new hires, 20 promoted to supervisory and managerial roles (2017 – 2020)

oNurtured talent and led teams by engagement, developing hard and soft skills to maximize individual and team growth

oInspired others to become brand ambassadors, driving and achieving results through team

oIntegrated business within the community to create better lives for partners, customers, and beyond

oProcessed payroll weekly, created weekly schedules, expertise in Kronos, Taleo, HRIS, SAP, ADP

oPartner evaluations, bi-annually driving performance and individual development plans to achieve future goals

Walmart Stores Inc. Apr 2005 – Oct 2016

Facilitator I – Walmart US Field Talent Acquisition and Development, North Central Division; Chicago, IL Apr 2015 – Oct 2016

oLed and supervised pools of talent such as Assistant Manager Trainees, recruiting from various states, including Illinois, Iowa, Michigan, Wisconsin, Missouri, Kentucky, and Ohio

oSupported the certification and promotion process for all leaders (Pathways to Management); assisting in promotional success of 620 successful manager trainees promoted to assistant store managers

oDelivered leadership, cross- functional, HR, and compliance-related learning through classroom experience

oModeled compliance with company policies and procedures and supported company mission, values, and standards of ethics and integrity

oProvided and supported the implementation of business solutions

oDelivered feedback on performance and progress daily and weekly to trainees, their managers including HR managers

Operations Manager, Pontiac, IL 2010 – 2015

oManaged upwards of 212 direct reports in supporting a 60 million dollar supercenter business structure by ensuring compliance with company policies and procedures

oManaged HR department and various other departments throughout tenure

oResponsibilities included recruiting, sourcing, interviewing, and hiring candidates in partnership with HR and senior leadership

oTeaching, training and developing associates and supervisors to lead in best business practices outlined by Walmart policy through compliance, training plans, evaluations, mentoring and coaching for success and improvement, performance management

oOversaw the financial performance and business acumen of assigned areas by leveraging human capital and operational excellence

Marketing and Membership, Sam’s Club, Normal, IL Aug 2008- Apr 2009

oBuilt relationships within the business community, offering membership as a part of their benefits package within a 50 mile radius

oCoordinated recruiting and marketing initiatives, I.e. membership tables within Sam’s Club and Walmart stores to boost membership and achieve business results

oDeveloped professional relationships with members of management within in multi-unit structures

oStrong partnership with the Business Manager within Sam’s club to ensure renewal and retention of memberships

oTeaching, training, and performance managed team

oGrowing membership by 18% in my first year

Training Coordinator, Walmart Stores Inc. Dixon, IL Apr 2005 – Aug 2008

oResponsible for recruiting, new hire orientation, onboarding, processing I-9s, delivering and tracking compliance training in each department

oSupported management with processing payroll, pulling day-to-day reports, including, payroll, customer count, inventory, cost and margin, and a liaison between associates and management which resulted in increased associate morale and low turnover

oResponsible for employee newsletter, bi-weekly and community involvement coordinator, resulting in thousands of dollars for the Special Olympics, Shop-with-a-Cop, Relay-for-Life, and added value for partners and customer, impacting the community in positive ways in sponsoring annual Petunia Festival

oSelected as an ambassador to Shareholder’s Meeting in Bentonville and Fayetteville, AR

Skills

Proficient in Microsoft Programs including Microsoft Word, Excel, PowerPoint;

Systems: ADP, HRIS, Taleo, Kronos, Pivot, Skillsoft, ATS, and SAP

Compliance: HIPAA, OSHA compliant, FLMA, LOA, EEO, EOC, Risk

Bilingual – Spanish, Fluent and proficient, written, reading, verbal expression

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