ANKITA KSHIRSAGAR

*** *** ******* ****, ********* ON N3H 5P5

Phone: 647-***-**** Email:ado5ph@r.postjobfree.com LinkedIn:www.linkedin.com/in/ankita-kshirsagar647

WORK EXPERIENCE

Toronto Pearson Valet - Indigo Park Canada Inc., 6301 Silver Dart Dr, Mississauga, ON L5P 1B2

Valet Key Administrator March 2018- March 2020

•Enter and organize high volumes of keys in a quick efficient manner.

•Ensure smooth delivery of vehicle to customer

•Promoted courteous treatment of customers and resolved guest service issues.

•Keep supervisor updated on any changes and/or issues

•Delegate tasks to a team of 12-15 valet drivers per shift

Expeditors Logistics, 5 Paget Rd, Brampton, ON L6T 5S2

Office Assistant Dec 2016–Mar 2017

Performed clerical duties such as answering telephone, sending faxes, sorting and distributing mail

Collected, prioritized, sorted, and processed customer orders onto database

Gathered further information for incomplete documents

Sent data electronically to other locations upon request

Mcdonald’s Restaurant, 7690 Hurontario St, Brampton, ON L6Y 5B5

Shift Manager /Supervisor Jan 2015 –May 2016

Graduated from McDonald's Shift Management class

Supervised a team of 8-12 employees per shift

Effective handling of labor team and inventory

Met company goals which resulted in bonus consecutively for over a year

Resolved customer complaints and initiated corrections with employees to ensure customers were properly handled and satisfied

Integrated people skills along with effective customer resolution to alleviate customer conflicts

Trained new employees on policies and products that were implemented quarterly

Managed POS/ISS system, utilizing it for inventory management and data/crash reports

FIELD PLACEMENT EXPERIENCE

Healthy Sleeping Webinar Project, Seneca College, North York ON Sept 2020-Dec 2020

Student

Developed and successfully presented educational workshop for healthy sleeping

Conducted research and put together as a part of a team

CERTIFICATIONS

Standard First Aid with CPR A + AED

ServSafe Food Protection Manager Certification

Online Occupational Health & Safety Training

WHMIS Certified

EDUCATION

Seneca College of Applied Arts and Technology - Social Service Worker Diploma Sept 2019- Aug 2021

References Available Upon Request

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