Executive Assistant, Writer, Transcriber, Account Manager

Brittany Mackins

Atlanta, GA 217-***-**** ********.*******@*****.*** linkedin.com/in/brittanymackins Education

BACHELOR’S SOUTHERN ILLINOIS UNIVERSITY OF CARBONDALE Major: Psychology

Skills & Abilities

· Excellent Interpersonal Skills

· Video Editing & Event Coverage

· Verbal & Written Communication

· Zoom & Microsoft Teams

· Organized & Resourceful

· Publishing Online Articles

· Time & Project Management

· Travel Arrangements & Accommodations

Experience

· Management, Oversight & Accountability

· PowerPoint Presentations

· Telework

· Strategic Planning

· Self-Starter & Independent

· Microsoft Office Applications

· Flexibility & Adaptability

· Exceptional Multi-Tasking Ability

EXECUTIVE ASSISTANT/ASSISTANT DIRECTOR OF VOLUNTEERS ROLLING OUT: RIDE CONFERENCE 2018 SEP. 2018-CURRENT

· Directly assist the CEO in day-to-day operations including recorded interview producing, interviewing, transcribing, sales, and follow up.

· Schedule and facilitate zoom interviews with major executives, authors, CEOs, non-profits, medical professionals, and celebrities. Edit recorded interviews, adding intros and creating smooth transitions. Create written online articles to correspond with interviews.

· Provided supervision and oversight to volunteers, ensuring adherence to the quality standards, policies, and procedures.

· Managed staffing demands, including recruiting, hiring, and training volunteers, monitored activities to ensure volunteers completed assigned tasks.

· Facilitated and participated in meetings, recording minutes, and developing schedules to delegate tasks.

FOSTER CARE SERVICES SPECIALIST DFCS FEB. 2019 – JAN. 2021

· Performs general administrative tasks, including answering phones, filing, documenting incidents, and processing client intake forms.

· Manages client case files and reporting systems, according to the organization's policies and procedures.

· Adheres to the agency's policies and procedures concerning documentation and filing incident reports, maintaining pertinent client information for historical reference.

· Updates management regularly regarding operational progress by generating reports, summarizing results, and trends.

· Confers with executive leadership regarding operational performance, streamlining processes, and procedures to boost operational efficiency.

CELEBRITY EVENT DESIGN ASSISTANT & ATLANTA TEAM LEAD COURTNEY AJINCA EVENTS OCT. 2017 – JAN. 2021

· Performs office management and clerical tasks, including answering and routing calls, calendar management, scheduling, event planning, and managing correspondence.

· Develops marketing campaigns and materials for events, including media outlets, graphics, and communications.

· Liaises with different departments and groups to coordinate event requests, including managing accommodations, scheduling meeting rooms, and coordinating meals for visitors. DISABILITY CASE SERVICES MANAGER LUTHERAN SERVICES OF GEORGIA DEC. 2017

– SEP. 2018

· Performed general administrative tasks, including answering and routing calls, intake processing, record management, filing, and email correspondence.

· Consulted with clients to assess their individual needs and referred them to the appropriate services and community resources to receive quality care.

· Developed care plans and goals aligned with the client’s individual needs and the organization's missions and objectives

WU-TANG TALENT ASSISTANT AC3 2018 FESTIVAL OCT. 2018 – OCT. 2018

· Supported Chief Operating Officer with daily operational functions, including acquainting backstage techs and assistants with Wu-Tang members.

· Developed an event schedule and itinerary of a run-down of events for guests to follow. · Conducted meet and greets for premium package members, providing superior guest services and support to an exclusive clientele.

· Scheduled and arranged personal and food services for celebrity guests and assisted celebrity clientele with departure procedures, including escorting guests to their vehicles at the end of the performance. CHEMICAL DEPENDENCY/MENTAL HEALTH CASE MANAGER NATALIS OUTCOME BEHAVIORAL HEALTH HOME SEP. 2016 – MAY 2017

· Created flyers and brochures for the company and played a huge role in determining what should be in the assessments.

· Built and maintained a clientele of over 80 people, meeting them in their homes and on the streets when they

· Responsible for case management and oversight of 80+ clients identified as high risk for or currently experiencing homelessness.

BEHAVIOR & LANGUAGE THERAPIST BEHAVIOR THERAPY SOLUTIONS DEC. 2015 – OCT. 2016

· Provided behavior language therapy through Applied Behavior Analysis structure to children 2-8 years.

· Coordinated and scheduled on-site activities, support groups, and outings for clients.

· Maintained and managed client case files through electronic and manual filing systems for historical reference.

Contact this candidate