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Customer Service Representative

Location:
Richmond, CA
Posted:
October 25, 2021

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Resume:

Yvette Russell

Richmond, CA *****

ado5mx@r.postjobfree.com

341-***-****

Have a sizable amount of expertise in this highly demanding field. Have found my niche, which would be writing eye catching, mind/ bending context for blogs and stories for a number of business/ a broad range of audiences. A strong backbone is what I strongly possess. My accomplishments include advertising that’s been promoted and desirable results for clients/customers. Evolving as a person has been embedded in me. Doing My due diligence to the best of my abilities has always been my drive to thrive to the highest of all places. It could be solving a complex scenario of any sort. Being a team player when demanded and tending to the needs of customers. My objective is to always make sure the customers/clients expectations are exceeded no matter the complexities of situation, which is always a success. Being apart of a company and growing with it has always been a top priority of mines.

Authorized to work in the US for any employer

Work Experience

3D Printer

Gantri - San Leandro, CA

August 2021 to September 2021

• Inspect lights

• 3D Printing

• Find stock #s

• Correct mistakes

• Assemble

Warehouse Packer/Picker

G3 - American Canyon, CA

May 2021 to July 2021

Picking, packing, unloading, loading, sorting, labeling, pallet jacket Assembler/Packer

O Cedar Warehouse - Aurora, IL

November 2020 to May 2021

• Packing

• Picking

• Unloading

• Loading

• Production

• Lifting

• Pallet jacket

• Rf Scanning

• Administrative Duties

Technical Writer

Writers Work - Oakland, CA

February 2018 to May 2020

• Constructed eye catching, mind grabbing, blogs for different companies.

• Drafted/published stories for a broad range of audiences

• Promoted Advertising for a variety of businesses.

• Utilized exceptional writing, editing and proofreading skills which produced engaging and error-free content.

• Communicated with customer representatives for feedback and distribution

• Organized material to research and completed writing tasks.

• Resolved problems, improved operations and provided exceptional service.

• Conducted research, gathered information from multiple sources and presented results. Firm Consultant

MBR Marketing Inc - Oakland, CA

April 2013 to September 2015

• Assisted in scheduling data entries

• Doubled revenue for company

• Sales rep

• Created customer profile

Cashier/cashier Team Lead

Taco Bell - Montgomery, IL

January 2008 to July 2013

• Trained, mentored and developed new cashiers with positive and encouraging techniques which maximize performance and team contributions.

• Resolved escalated customer disputes with special actions such as discounts.

• Mentored new team members on POS system operation, customer service strategies and sales goals.

• Worked extra shifts during busy periods and covered for call-in employees which maintained service levels.

Education

Some college in Computer Science

Waubonsee Community College - Oswego, IL

September 2006 to October 2007

High School Diploma

Waubonsie Valley High School - Sugar Grove, IL

2 years in Real Estate

Contra Consta College - San Pablo, CA

Skills

• SKILLS

• Interpersonal skills

• Team player

• Problem Solving skills

• Innovative thinker

• Machine learning

• Leader related/mathematical

• Self restraint programming

• Patient

• Customer service representative

• Task achiever

• Technical Writing

• Proofreading

• Microsoft SharePoint

• Copywriting

• Blogging

• Analytics

• Git

• Visio

• Manufacturing

• Mechanical knowledge

• Food preparation

• Java

• Computer science

• JavaScript



Contact this candidate