Branch Manager

ELINE VAN DEN BERG

306-***-**** *********@*******.***

*** *** ****** *******, ************ S4A0L2

Experience

National Money Mart

Branch manager 2017 – present

• Enter customer information accurately into the POS system.

• Reconcile cash float at the completion of every shift.

• Extensive knowledge of all safety and security procedures relating to the store.

• Prepare collection files and assist in the collection process.

• General office duties and proper use of all office equipment. Dollarama

Assistant manager 2015 – 2017

• Provide support to the Store Manager in overseeing the daily retail store operations.

• Ensure that store opening/closing and asset management procedures are followed.

• Make sure that company rules and regulations are explained, understood and followed by all team members.

Warehouse One

Assistant manager 2013 – 2015

• Ensuring that each customer receives outstanding service by providing a friendly environment and coaching all team members to do the same. 2

• Creating a positive work environment where all team members are driven to meet and exceed store performance goals.

• Overseeing store operations, including shift task organization, POS transactions, and store opening and closing duties. Skills Summary

• Proficient in general computer software and Microsoft Office software

• Great attention to detail

• Exceptional organizational skills

• Excellent customer service skills

Education

Vauxhall High School

High school graduate of 2011

References available upon request.

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