EDWARD I. JENNY

Senior Software Quality Assurance, Testing/Development Project Manager, Team Lead

Database and Server Administration, Web Dev. http://www.edwardjenny.com/Projects%20Web%20Database1.accdb

Cell 425-***-****

ado52c@r.postjobfree.com https://www.linkedin.com/in/edward-jenny-b617b64/

Motivated hands on worker with past experience as QA and project manager, lead, trainer, and mentor. Also works well as an effective individual contributor, self-starter, problem solver, requiring minimal ramp-up time, communicates effectively. Researches requirements for clear understanding of tasks.

Experience:

Development Test Engineer

ServiceNow, Kirkland, WA, September 2017 - September 2019

Quality Engineer in platform development.

Project: Deployment Quality Gates.

Details are proprietary.

Tasks included moving netnew code and bug fixes through all related instances and platforms.

In addition, requirements gathering, creating, testing, and management of on-boarded Automation Applications and related Test Suites.

Some work also with internal automation and UI tools, databases, created clones, instances, and other related environment management exercises, as well as Terminal commandline and GUI application tasks.

Strict practices for deployment, testing, debugging, interaction with devs, managers, customers, and peers.

100 ServiceNow training certificates earned. Plus Azure beginning level training classes from Microsoft.

Senior Test Engineer/Analyst

LiveAreaLabs/LiveArea-PFSWeb, Seattle, WA, June 2013 - September 2016 Senior Quality Analyst

Senior Test Engineer/Analyst

Project: Lead QA using Drupal and Demandware platforms to implement a large number of global client sites.

Have written and debugged JAVASCRIPT/JQuery in conjunction with ecommerce website testing.

Have some experience with JAVA and PYTHON in conjunction with using Selenium/Firefox.

Project: Setting up QA methodologies and training internal and external testers and UAT personel to utilize best practices for planned testing coverage. Demandware and Drupal environments. Jira/Confluence, Spira, Drupal, Zephyr, Assembla.

. Viewports including Chrome, Safari, Firefox, and IE on desktop for Windows and iOS. Mobile devices include phone and tablet configurations for Android and iOS for the most recent 3 versions of each.

Sites: Movado, Fender, ED, London Drugs, DVF, See's, Adidas, Ariat, Brooks, Chicco, Black Diamond, Nambe', and Safariland

Created thousands of test cases, Test plans, Training documentation for Cart and Payment functionality gathered collateral for global postal codes, payment and tax methods supported by native or custom scenarios.

Worked directly with clients and team members, Dev, BA, PM, Design and UX, to define scope of QA participation on each project.

Also joined PFSWeb US QA team in working on QA compliance protocols and implementation of practices for disciplines including End to End, Last Mile, and other proprietary tools to be performed on sites managed internally for full service fulfillment clients.

Test Manager/Program Manager/Business Analyst

Ramp Technology Group, Bellevue, WA, January 2011 - June 2013 Test Manager

Senior Test Engineer Consultant onsite at World Vision for Live Area Labs

Project: Architecting New QA Dept. for proprietary client, have also been periodic acting BA, release gatekeeper, and content editor. Current tools: JIra, Wiki, Drupal, Bugzilla/Testopia, New Relic, Foglight, Nagios, Omniture, Silk, SoapUI, multiple browser dev, test, and debug apps. Viewports including Chrome, Safari, Firefox, and IE on desktop for Windows and iOS. Mobile devices include phone and tablet configurations for Android and iOS for the most recent 3 versions of each.

Test Analyst(SDET)

Microsoft Corp., Redmond, WA, October 2007 - August 2010

Test SDET (Comsys)

Project: Windows Mobile, 6.5 and WinPhone 7

Test SDET (Comsys)

Project: eHome Guide/TV Settings/ First Run – Vista Clean and Upgrade scenarios to Win7

SDET Test Lead (Comsys)

Project: GFS/TAS WTT/ASI On-Boarding Team

WTT, ASI, IIS, file share, and Global server and SharePoint admin

Automation and stress test author and runner

Created test plans, cases, and databases for test metrics and reports

SQL Server query tools, DB, SOAP/.Net, network, API, white, black, and grey box testing

Test Manager/Project Manager

Cingular/ATT Wireless, Bothell, WA, April 2006 - October 2007

Test Manager/Project Manager (Comsys CSG)

Project: IT-IST/IVR QC

SDLC and Agile management of multiple Business Requirement Test to Production sprints

Managed and participated in daily multiple time zone meetings and triages

Wireless and Bluetooth testing

Created test plans, cases, and databases for test metrics and reports

Simultaneously managed test and reporting documentation for several small teams

Participated in pre- and post-production deployments

Reviewed, tested, created BRDs, Test Plans, UAT cases and scenarios

SQL query tools, CARE and Telegence UIs, CRT, AquaData, Toad, SOAP/.Net

Test Analyst(SDET)

Microsoft Corp., Redmond, WA, July 1993 - April 2006

SDET Lead CSG (Excel)

Project: Finance Tools group

SDET CSG (Excel)

Project: Exchange OWA group

SDET/Test Lead/PM (Lionbridge)

Project: CMSU Hosting group

SDET/Lead CSG (Excel, Volt)

Projects: CIT/LMS group, CE, Office, Kids Group, NT, Dos, and other groups

QA Developer in Test/PM FTE

iCEBox LLC/Salton, Seattle, WA, August 2003 - July 2004

QA Developer in Test/PM FTE

Project: Full media products, smart home devices, hardware, software design and testing

Tested Wireless and RF

Created test suites to exercise hardware, software, and web applications

Designed audio schemas for all devices

Toad, SOAP/.Net, SQL query tools, e-commerce, API, white, black, and grey box testing

Utilized Unix command line

Ran and designed complete hardware test suites for wireless, lan, TV, DVD, Radio, and appliance controls as well as full evaluations for all appliance and device iterations working with global teams and off-shore manufacturing

Reviewed, tested, created BRDs, Test Plans, UAT and standard cases and scenarios

Managed onsite and offsite server and configurations for Oracle, SQL, Web, build, and SharePoint.

Additional information on achievements, applications and tools, methodology, work experience, and references available on request.

Certifications

Lake Washington Institute of Technology

Web and Mobile Design/Dev Specialty Certificate

Grade 4.0

2017 Web and Mobile Dev and Design using HTML5/CSS3, CMS, PHP, Dreamweaver, Adobe Creative Cloud apps, and WordPress. Completed four courses, each with 4.0.

Enrolled in full classes Fall Quarter for Javascript/JQuery.

C++ Ox: Construx Certification

C++ Certification (Work Experience to Intermediate Level)

C# Certification (Work Experience to Intermediate Level)

Sound Engineering and Recording Studio Production 3 RIAA Certifications

Experience in recording facilities, and live sound reinforcement in recording studios, small and large live venues

Video Camera and Production Tools Operations 2 Certifications

Experience in TV studio and remote sites, with Hitachi 80 and Sony cameras and mixing and production consoles

General College: 3.5 years equivalency – tested out at SIU

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