TRACEY QUIST

Cell: 561-***-**** Email: ado4n7@r.postjobfree.com

EDUCATION

Major: BSC Hospitality Management - Florida International University (2003)

Major: Business Administration – Florida Memorial University (2003)

Masters: Human Resources – August 2022 – Nova Southeastern University

SUMMARY:

Devoted hard worker with superb verbal, interpersonal and written skills. Excellent problem-solving skills. Highly motivated, detail-oriented and able to manage multiple projects under tight deadlines in an aggressive environment.

Work Experience:

July 2014 – September 2021

Junction Farm Store Limited

St.Elizabeth, Jamaica

Chief Operating Officer

-Responsible for overseeing daily operations of the stores, ensuring it runs smoothly and effectively.

-Motivating sales team, creating business strategies developing promotional material and the hiring and training new staff.

- Liaise with Feed & store supervisors to oversee all deliveries & stock of the store

- Direct & coordinate organization’s financial and budget activities to fund operations, maximize investments, and increase efficiency

February 2008 – July 2014

Occidental Insurance

Coral Springs, Florida

Auto & Bodily Injury Adjuster Senior

-Investigate & settle coverage/liability/bodily injury auto claims

-Investigate, evaluate, negotiate and authorize settlement of bodily injury and personal injury protection claims within an established time limit.

-Evaluated injury claims, adjusted and prorated special/general damages, and negotiated settlement of bodily injury and property damage claims.

-Reviewed and evaluate demand packets, negotiated bodily injury and property damage claims within authority level with attorneys and claimants.

August 2004 – May 2007

Claims & Bodily Injury Adjuster

Progressive Auto Insurance

Miramar, FL

-Investigate & settle coverage/liability/bodily injury auto claims

-Investigate, evaluate, negotiate and authorize settlement of bodily injury and personal injury protection claims within an established time limit.

-Evaluated injury claims, adjusted and prorated special/general damages, and negotiated settlement of bodily injury and property damage claims.

-Reviewed and evaluate demand packets, negotiated bodily injury and property damage claims within authority level with attorneys and claimants.

Senior Chargeback Analyst

Certified Vacations

September 2003 –August 2004

Ft. Lauderdale, FL

-Disputing illegitimate chargebacks

-Identifying / Preventing Potential Fraud

-Maintaining best practices for the merchant

-Analyzing Risk

References available upon request

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