Resources Manager Coordinator

RICARDO GUERRA JR.

**** ******* ******, *** *******, Texas 78233-6910

*********@*****.***

210-***-****

OBJECTIVE:

Career in Human Resource, Managerial, Customer Service

HIGHLIGHT OF QUALIFICATIONS:

Over twenty years Human Resource experience: Coordinator, supervisor, teamwork emphasis

Implemented accountability methods for five departments ranging from 80 to 130 employees each

Microsoft Office knowledgeable: Word, Excel, Outlook, Power Point

Commercial Drivers License (CDL) 2017-2018

Werner Enterprise: 07/18-08/18

Knight Transportation: 05/18-06/18

CR England: 11/17-04/18

EXPERIENCE:

Conduent Call Center Agent 2018-Present

Advise on current availability and status of funds available on account

Resolve and advise on trends and pay issues with VA, SSA and SSI benefits

Yellow Ribbon Coordinator 2011-2017

Manage the transportation to and from the Yellow Ribbon Event for most cost-effective means

Report number of participants that registered and attended the event

Ensure all eligible soldiers and family members are afforded the opportunity to attend the Congress Mandated Yellow Ribbon Event

MILITARY:

Human Resources Manager 2005-2009

Supervised the maintenance of personnel records and the submission for pay

Advised supervisors on personnel strength levels, consolidated reports and prepared recommendation

Provided technical guidance and training to coworkers and supervisors alike

Supply Supervisor 2003-2004

Received and inspected inventories for delivery

Maintained accounting systems and handled Federal Mail

Legal Administrations 1993-2002

Prepared and supervised the preparation of military court martial records, board proceedings, and investigations

Maintained all file records and the Legal Library

EDUCATION:

University of Phoenix 2011-2017

Bachelor of Science/Human Resources - 025/A

2.28 GPA

Completed 119 of 120 credits to Graduate (99% complete)

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