DIANNA MICHELE BOYCHUK
*** ***** ****** *** *******, California 94578
Mobile: 510-***-****
Email: ado40q@r.postjobfree.com
SKILLS:
PERSONAL: Bilingual Spanish and English both written and verbal, highly motivated for results, excellent customer service to problem resolution, self-motivated, excellent communication skills, creative problem solver, highly organized, excellent follow through, management skills, quick aptitude for software
MISCELLANEOUS: Order Entry, Accounts Payable, Accounts Receivable, 10key
COMPUTER: Word, Excel
EDUCATION and COURSES
San Lorenzo High School, Dublin Beauty College Language, Safety Management Certifications, Hotel Management, various Team Building and Management courses, various continued education on technique, style and hair design
EXPERIENCE:
California Hair San Leandro 09/2016 - Present
Co-Owner / Operator
Licensed cosmetologist
Provide excellent quality, service and customer satisfaction to client base
Involved in every aspect of the day to day business of salon including quality, customer relations and business retention
Promote a team building and friendly work environment for my renters
Problems solve and resolve all issues that arise in day to day business
Create and produce advertising and supplies
Recording keeping including banking, credit card processing, collecting rental fees and tax records
Dianna’s Hair Design San Leandro 10/2015 – 09/2016
Self Employed Hair Stylist
Rented station at Level 5 Salon
Provide excellent quality, service and customer satisfaction to client base
Created, generated and built business
Purchased stock and verified inventory
Excellent record keeping skills, balancing books and preparing tax information
Continual education classes geared toward new techniques, and business furtherance education.
Provide consultations to get detailed communication determining a game plan for their experience and adapting my services to each individual person in my chair.
Experience with clients that are difficult and not easy to please with excellent listening and communication skills
Being self-employed in the service industry I accomplished discipline, drive, patience, self-motivation, public relation skills, listening skills, and advanced communication skills.
MV Transportation San Leandro 04/2006 – 05/2016
Driver/Safety Supervisor
Driver
Promoted to Safety Supervisor in charge of over 150 drivers
Kept accurate account of driver records and certifications
Hired new drivers and provided behind the wheel training
Responsible or doing and maintaining accurate data for background checks and certifications with Department of Transportation, California Highway Patrol and Department of Justice,
Provided coaching and disciplinary actions when needed
Excellent personal references upon request.