**** ***** ** ****: 561-***-****

Charlotte, NC Cell: 561-***-****

***** ado3ye@r.postjobfree.com

Kelly Ford

Skills

Programming Languages and Utilities:

RPG ILE/Free, SQL, CL, Sequel, CA 2E

Other Skills:

Strong communications skills

Financial management

People management

Industry Skills:

Telecommunications billing

Furniture

Health insurance

Automotive

Other Tools:

WebSphere

Visio

System Architect

Quickbooks

Work Experience

Charter Communications October 2019 – Present

Senior Software Developer

Perform design and analysis of systems requirements

Develop systems to meet business requirements

Work with business analysts, testers and the business users to provide software solutions

Provide documentation for other team members throughout the SDLC

Program systems enhancements in RPGLE, SQL RPGLE, CLP and Sequel

Velocity IT, Inc. June 2007 – October 2019

Owner/CEO

Senior Systems Analyst Contractor June 2007 – October 2019

Charter Communications/Time Warner Cable

Assisted in integrating processes between Charter and external vendors, including placing delinquent accounts into quarantine

Wrote and updated programs used for supporting Collections and Payment Services analysis

Created and maintained e-bill solution for national accounts ensuring more timely payments from the largest commercial accounts

Created and updated processes and programs to ensure legal compliance with FCC regulations, saving the company hundreds of thousands of dollars annually in lawsuits

Performed analysis and design of new projects for client using ICOMS software

Program systems enhancements in RPGLE, SQLRPGLE, CLP and Sequel

Prepare project design documents and estimates

Personnel Dept. April 2007 – June 2007

Implementation Specialist Contractor

Convergys Corp. May 2004 - April 2007

Senior Systems Analyst

Designed and developed interface programs in Synon 2E, RPG/400 and RPG ILE. Programs allow assignment of telecommunications equipment to customer accounts and communicate with technicians in the field

Acted as subject matter expert for enhancements to the equipment module

Protech Retail Solutions LLC 2002 – 2004

Senior Systems Analyst

Analyzed user requirements for furniture retail system

Performed data base design to meet user requirements, including both normalized data bases and data warehousing data bases

Designed and programmed systems to meet user requirements using Synon 2E and RPG on the AS/400

Convergys Corp. 2001 - 2002

Systems Engineer

Won awards for outstanding customer service and business analysis

Performed business analysis for cable and telephony clients

Designed cable and telephony billing systems to meet client business requirements and to be in compliance with state and federal regulations

Presented potential software solutions to clients

Acted as project leader for the delivery of software solutions, managing several aspects of the development life cycle including the coordination of client requirements gathering, development, quality assurance and technical writing

Levitz Furniture Corp. 1998 - 2001

Systems Analyst

Analyzed user requirements for both store and corporate office systems

Designed data bases to meet user requirements

Coded programs in Synon 2E and RPG on the AS/400

BF&M Insurance Company. 1997 - 1998

Systems Analyst

Analyzed user requirements for a health insurance system

Designed and implemented systems to meet user requirements using Synon 2E on the AS/400

BMW Canada Inc.

MIS Coordinator 1995 - 1997

Prepared and managed budget expenditures for all computer equipment and programming costs

Liaised with management team to set strategic direction for the systems team

Managed project priorities and schedules

Set worldwide systems standards and policies for BMW in conjunction with an international team of systems managers

Led corporate projects such as implementation of a disaster recovery plan

Prepared and delivered performance appraisals to systems development associates

Systems Analyst/Programmer/Analyst 1988 - 1995

Acted as system architect, performing related activities such as database design, systems design, coding, testing and user documentation

Implemented new systems in Synon and RPG/400 on the AS/400

Education

Durham College

Diploma in business administration with major in data processing

Made dean’s list

Won Dr. G. E. Willey Trust Award for academic achievement

Additional Courses

C language programming

Java Programming

Activities and Interests

Doing dog training

Enjoy doing math and word puzzles

Contact this candidate