Jamie Thompson
Customer Service
Schenectady, NY 12304
ado3x8@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Crew Maintenance Worker
McDonald's - Schenectady, NY
January 2020 to March 2020
I was responsible for general maintenance duties such as cleaning restrooms parking lot removing trash
maintaining lawn and grounds per season etc also I filtered fryers and cleaned grills as needed I also
worked front counter and drive thru and anywhere else I may have been needed
Crew Member
Wendy's - Killeen, TX
December 2018 to November 2019
I handle front cash greet customers place orders and serve meals I also do light maintenance duties
such as maintain the cleanliness of dining room and bathrooms I also work grill and various positions
where needed
Crew Member
McDonald's - Killeen, TX
October 2017 to December 2018
I worked in the grill area preparing various food products I also maintained cleanliness of my area and i
was responsible for changing oil for fryers as well as the grill I also assisted in other areas where needed
Warehouse Associate/Shipping and Receiving
XPO Logistics - Guilderland, NY
May 2016 to September 2017
Unload truck receive merchandise into the system stage merchandise to route location or storage location
also packaged and labeled merchandise for delivery
Customer Service Specialist III
Maximus Insurance - Albany, NY
November 2014 to April 2016
Responsibilities
Processed applications for health care applicants via telephone in high volume call center also researched
relevant information regarding individual health plans
Education
Associate in Business Management
Schenectady Community Collge - Schenectady, NY
1992 to 1994
High school diploma
Mt Pleasant High School - Schenectady County, NY
September 1988 to June 1991
Skills
• Customer Service
• Call Center
• Warehouse Experience (5 years)
• Forklift
• Logistics
• Shipping
• Shipping Receiving
• Warehouse Associate
• UPS
• Packaging
• Pallet Jack
• Order Picking
• Load & Unload
• Food Preparation
• Food Production
• Load & Unload
• Microsoft Office
• Order Picking
• Packaging
• Pallet Jack
• Microsoft Excel
• Manufacturing
• Computer literacy
• Quality control
• Microsoft Word
• Cleaning Experience
• Materials Handling
• Order Picker
• Food Safety
• Kitchen Experience
• Restaurant experience
• English
• Maintenance
• POS
• RF Scanner
• Inventory Control
• Warehouse Management
• Merchandising
• Picking & packing
• Warehouse distribution
Certifications and Licenses
Forklift Certification
Assessments
Customer Service Skills — Proficient
October 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.