It Administrator Active Directory
Resume:
MOHAU ZANE THINANE
**** ******** **** ****** ********* 1984
060******* *************@*****.***
ID INFORMATION
Date of birth :08 July 1997
ID number : 970**********
Gender : Male
EDUCATION
Rutasetjhaba Secondary school
2015
Matric
12
Extensive IT academy
2017
IT support (A+and N+)
Certification
Netcampus
2020
Microsoft Certification azure fundamentals
Certification
Netcampus
2020
Microsoft Technology Associate Certification
Certification
SKILLS
Serving as the first point of contact for The Department of Social development Staff seeking ICT technical support /assistance
Attending to, evaluating and prioritizing incoming telephone calls, e-mails and in person assistance to users having technical difficulties
Configuring, testing and troubleshooting network and wireless access for local and remote computer and other related devices
Installing and updating desktops, laptop, network and related authorized software Training The Departments stuff on how to use newly updated softwares Submitting ICT monthly reports
Diagnosing systems errors
Configuring and Connecting users of the department to printers such as HP, Xerox printers Setting up and troubleshooting domains, user accounts, resetting passwords for users on active directory Backing up important stuff information
Email set up on Microsoft 365
Creating Ethernet cables
Basic Cisco knowledge on :Configuring office phones,computers and security tools Windows 10 and set up
Connecting users to the intranet
EXPERIENCE
Department of Social development
03-05-2017 - 03-05-2018
End user support technician
End of contract
Department of Social development
30-05-2019 - 30-05-2021
End user support technician
End of contract
REFERENCE
Joas Mosella - "Department of Social development " IT administrator
****.*******@*******.***.**
Keneilwe Mokoa - "Department of Social development " IT administrator
********.*****@*******.***.**
LANGUAGE
English - Read, Speak and Write Zulu - Speak Sesotho - Speak, Read and Write Xhosa - Speak
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