Front Desk Pittsfield
Resume:
Becky Soules
Dalton, MA
ado3hi@r.postjobfree.com
Reliable and loyal with an interest in exploring new experiences. Authorized to work in the US for any employer
Work Experience
Senior operator
Berkshire Communications - Pittsfield, MA
June 2015 to Present
Answering and Directing emergency after hour calls for doctors offices, attorneys, heating and oil companies, and various other after hour businesses. Responsibilities include taking messages, dispatching them to the appropriate people, time management and determining priorities. As supervisor, responsible for being sure coworkers are doing their job professionally and accurately. Advising on any troubles or issues to ensure proper delivery of messages. Responsible for troubleshooting any phone issues. Experience with general office office equipment, scheduling and Microsoft Outlook. Responsible for answering and dispatching fire,burglary and trouble alarms for various businesses Front Desk Receptionist
Animal Inn - Pittsfield, MA
2009 to 2014
Responsible for scheduling boarding and grooming appointments, updating client records, providing end of day reports and deposits and general upkeep of reception/office areas. Senior Kennel Staff
Animal Inn - Pittsfield, MA
1999 to 2009
Responsible for care and comfort of up to
80 dogs. Responsible for feeding, medicating and exercising boarders. Oversee the cleaning and sanitizing of all kennel areas. Ensuring the care and happiness of all the dogs. Education
High school diploma in Graphic Arts
Bay Path Reg Voc Tech High School - Charlton, MA
September 1981 to May 1985
High school diploma or GED
Skills
• Customer service
• Kennel Experience
• Veterinary Assistant
• Animal Care
• Pet Grooming
• Animal Handling
• Front Desk
• Pet Care
• Dog Handling
• Communication Skills
• Caregiving
Certifications and Licenses
Certified Nursing Assistant (CNA)
March 1997 to May 1997
Completed CNA training through the American Red Cross but did not complete MA certification. Assessments
Customer focus & orientation — Expert
June 2021
Responding to customer situations with sensitivity Full results: Expert
Basic attention to detail — Proficient
June 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Please contact me for references. Thank You.
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