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Pickerington, OH
... ● Developed and distributed comprehensive packing and shipping instructions, guaranteeing accurate alignment with specific customer and customs requirements. ● Spearheaded implementation and monitoring of quality control (QC) measures, ensuring ...
- Dec 22
Columbus, OH
* Angela Davidson ***********@*****.*** 614-***-**** Columbus, OH OVERVIEW Hardworking and goal-driven Senior Customer Experience Liaison with 15+ years of experience in account management, customer service, and inside sales support. Detailed ...
- Dec 22
Columbus, OH
... • Mansfield, OH ***07 • 419-***-**** • ***********@*****.*** Healthcare Administrative Medical Assistant SUMMARY OF QUALIFICATIONS · Over 25 years of customer service and administrative experience with knowledge of executive level staff support, ...
- Dec 16
Ohio State, OH, 43210
... • Provided comprehensive customer support via multiple channels including phone calls, email, and chat services, delivering unwavering assistance and guidance around the clock, exemplifying dedication to customer satisfaction and operational ...
- Dec 16
Columbus, OH
... Results-driven professional with numerous years of experience in customer service and leadership Education Columbus North International High school Columbus, OH Fort Hayes Career Center Received Certificate of completion &High School Diploma Key ...
- Dec 15
Columbus, OH
... SOC1/2 )• ITIL • Developing innovative security solution • Strong written and verbal communication• Disaster Recovery • Customer service oriented Approach Information Security Analyst Goodwill Columbus Dec 2021 - Nov 2023 • Analyzed internal threat ...
- Dec 12
Columbus, OH
... ● Customer Churn Prediction (Telecom/SaaS): Developed Logistic Regression and Random Forest models (AUC = 0.78) with churn-risk segmentation, achieving a 12% reduction in customer attrition and improving overall retention KPIs. ● Fraud Detection ...
- Dec 12
Columbus, OH
... day-to-day operations of a branch Ensuring customers receive a high level of service, while also managing the front desk, customer flow and phone service Driving sales, marketing accounts to grow business, while also supervising, mentoring, training ...
- Dec 12
Columbus, OH
... Member Service Representative Aetna, a CVS Health Company February 2024 to May 2025 • Delivered high-quality customer service to Medicaid and Medicare members by resolving inquiries related to benefits, claims, eligibility, and coverage in a timely ...
- Dec 12
Columbus, OH
... - Specialized in residential and rural routes, requiring advanced navigation and customer interaction. - Managed delivery paperwork, proof of delivery, and customer communications. - Established a reputation for safety, reliability, and ...
- Dec 11