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Customer Representative Vellore

Vellore, Tamil Nadu, India
October 19, 2021

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Footwear Technologist with ** years experience

Address: **/*, ********* ******* ******,

Saidapet, Vellore,

Tamil Nadu, India - 632012

Mail id:

Skype id: kjprakash06

Mobile & WhatsApp : +91-883*******

Personal Information :


Father’s Name : B. Kannaiyan

Date of Birth & Place : 06-Mar-1978 - Vellore, TN.

Passport number : H7371695

Marital Status : Married

Nationality : Indian

Language Known : English, Hindi, Tamil & Telugu


Educational Qualification: B.B.A. from Madras University

Professional Qualification: Footwear Technology (master technician certificate

course) in Central Leather Research Institute,

Adyar, Chennai, Tamilnadu, India

Computer Qualification: Diploma in Office Automation from Universe Computers, Vellore.

Computer Skills:

Windows – 7, Ms-Office, Windows 2010, (EXCEL, Ms-Word, Outlook Express, Power Point, email etc.)

Overseas Experience: Egypt, China and UAE ( dubai )


Group Manager – Quality ( Apr-2019 to 2021 feb )

Quality Assurance activities – daily – incoming to final product

Claims analysis

Shop visit and shop calling

Testing Lab in charge – footwear leather and materials

Daily production activities

Technical training and fine-tuning and process upgradation activities with automations


Quality Executive ( from Nov 2018-Apr 2019)

Response for all japan activities in Farida group (development to Full shoe dispatch)

Sample development to Final production dispatch including documentation

Customer coordinator



Product quality and process

Supporting - footwear companies, customer services, customer representative, Process, QA, Business Expansion, 5s and business Activities

Aqua Star shoes – Dubai

Shoe clinic and designers collection unit in Dubai

Shoe Clinic

Organizing office and factory set up

Arranging machinery and raw materials

Ensuring Entire production activities

operations – Technical, production, quality, dispatch & Customer satisfaction

Designer’s collection / customized shoes

Business expansion in Various footwear

Marketing & Sales

Sara suole pvt. Ltd

Worked as a Technical Training Dept. & Sole division Manager,

Working from june – 2015 to feb 2016

Responsibilities: Fulfills the skill level requirement in Sara group, (staff`s and workers)

Creating training department factory wise and budget

Creating training manuals, schedules,

Identifying trainers, giving training for trainers (department wise)

Monitoring the training on regular basis

Evaluate the entire program (trainers, trainee`s, manual`s and schedule)

Involve in Quality, IE meeting and activities to ensure and refresh training.

Regular visit to all factories

Sole division – unit D

Initiate systems and maintain the same in production, quality,

process, inspection, arrival, etc,,,

Headed on expansion plan

KLS-Sourcing : Gortz, Marc, Mattea, Crick-It, & 3 more customers

Working as Brand In-charge / Technologist / Leader - ( june 2012 to 2015may )

Responsibilities: Identifying suppliers,

Sample development, Price fixing,

Order placing and ensures suppliers capacity,

Monitoring Production Sample, Ensures product as per requirement,

Regular interaction with QA/QC team and monitoring Quality.

Ensure / Monitoring production planning & Deliveries with suppliers

Communication Between end customers and suppliers

Ensures, Process and Final inspection

Excellent record maintaining

Maintaining Samples library / Records

Frequent visits and meeting arranging to maintain between customers and


Handling the team of Technical, Merchandising, Designers team

Organizing / planning Customers / Designers Team Visits

Ensures Travelling schedule and visits time table Including,

Break time, Food, Hotel, Car and Assisting in all time upto the visit


Impactiva SA.

Worked as Senior Lead Tech (From Jan – 2010 to May 2012)


Quality Assurance: From Product Development till packing in 6 Factories for 4 Customers.

Travelling to China and India (whenever required)

Facilitator: for new and experienced technicians: Trained and Controlled 14 Technicians.

Job description:

1.Incoming Material Inspection – QA or QC method

2.Material handling methods to monitor and avoid damages to improve quality in all Departments.

3.Material Cutting - process Control ( Components handling, Quality, shade & number matching of components, Cutting area neatness and handling)

4.Process control chart, work instructions, show board preparation for all the departments.

5.Continuous and complete control on various regular quality issues to avoid interruptions and delays in production.

6.Excellent Record maintaining, Mailing, Online team meeting etc.

Farida Group, Ambur. (Injection Moulding Unit)

Appointed as Assistant Manager and Promoted as Manager from 2005 may to Dec 2009


Statistical Process Control head,

Rejection rework & analysis, correction action and follow up activities.

Training and Leading the mould room team in production & planning.

Ensure production quality.

Coordinator for 5s, ISO Kaizen

Promoted Transferred To : Farida shoes Ambur.

Customer coordinator.


Regular and periodical meetings with customers and material suppliers.

Follow up of customer comments and reporting

Supervise Product developments and getting feedback.

Visit to all Job work companies to ensure quality during bulk production and on time shipment.

Coordinating & communicating with Customers.

Leather International sporty Ismailia Egypt.

In-charge in Lasting & Finishing Dept. from 2004 to 2005 May

Central Footwear Training Institute – Chennai

From 2002 Dec to 2004 Apr

Senior Trainer / Instructor for 6 Batches - Theory and practical training for

Diploma, Certificate, special Training, Batches,

Farida shoes Pvt. Ltd. Ambur.

In-charge quality control department: From 1999 Feb to 2002 Dec.

Central Leather Research Institute - S.D.D.C, Chennai.

Technical Instructor: from January 1997 till January 1999 in Lasting & Finishing Department.

Theory & Practical demonstrator: Also involved in UNIDO & UNESCO Project, NLDP,

T.Kallupatti Training Program & Lab testing activities in SDDC.


I hereby declare that all above particulars are true according to my best of knowledge and belief.


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