Lisa M Hamby
ado3ao@r.postjobfree.com
Dallas TX, 75207
PERSONAL INFORMATION
I have 7 years of sales experience, 4 of which are in the automotive industry. In 2013 I started at Express as a sales associate. By 2015 I ventured into the automotive industry and landed my first sales job at Jeff Wyler Kings Nissan. My first month I sold 8 cars, which were all auto alert customers. My 2nd month I was moved into the internet department where I averaged 12-15 car deals a month & had an average of 5k profit around the house. Along with selling cars I also managed to make 60-100 calls per day.
CAREER & EDUCATION HISTORY
2019- Current
BMW of Dallas/Autonation Collision Center- Dallas Texas
As a Collision Estimator I handle incoming calls, walk in estimates, handle 17+ insurance companies in my portfolio & 40-60 files per month. I consistently average $5,500 per job and maintain 45-50% Gross profit per ticket. I also manage to maintain excellent CSI.
Key Skills:
●Proficient in Profitnet and CCCOne
●Excellent customer service skills
●Excellent listening and problem solving skills
●Great attention to detail and well organized
2017- 2019
Fenton Motor Group- Rockwall Texas / Mesquite Texas
As a Business Development Manager I took about 70% of the incoming calls and handled customers requests along with calling 100+ people each day from different lists I had. I’m comfortable with cold calling and getting people in the door based upon certain campaigns or promotions going on at the given time. Excellent customer retention skills from service or customers who bought 2+ years ago. Sold anywhere between 30-45+ units per store, each month.
Key Skills:
●Proficient in Dealersocket & Vinsolutions
●Strong sales & negotiation techniques
●Excellent listening, communication, & problem solving skills
●Excellent customer service skills
●Great attention to detail & well organized
2015 - 2017
Sales Professional - Nissan
Jeff Wyler Kings Nissan - 2015 - 2016
Courtesy Nissan - 2016 - 2017
Clay Cooley Nissan Galleria - 2017 - 2017
As a sales professional for Nissan for 3+ years I always managed to stay on top of handling my leads, making my calls, & properly handling several customers at once at any given time. I’m excellent at building rapport & common ground, all while getting the customer to trust myself and the dealership. I’ve been able to sell an average of 15+ cars per month, keep an above average gross profit, and maintain good CSI/KPI.
Key Skills:
●Excellent listening, problem solving, & communication skills
●Strong Sales & negotiation techniques
●Proficient in Dealersocket & Vinsolutions
●Excellent Customer Service Skills
BMW of Dallas/Autonation Collision Center
2019 - Current
As a Collision estimator I handle incoming calls, walk in estimates, handle 20+ insurance companies in my portfolio & 40-60 files per month. I consistently average $5,500 per job and maintain 45-50% gross profit per ticket. I also manage to maintain excellent CSI.
Key skills
●Proficient in profitnet and CCCOne
● Excellent customer service skills
● Excellent listening and problem solving skills
● Great attention to detail & well organized
Education:
Lakota East - Cincinnati, OH - High School Diploma
PERSONAL INTERESTS
My life outside work is almost wholly comprised of spending time with my friends and my 3 dogs. I enjoy hiking & taking spontaneous short road trips with them when I have time off.
REFERENCES
Numerous references are available on request.