Candace Bonner

Relocated to Ohio from Ky

Shaker Heights, OH

Seeking 1st shift, preferably a company to call a family and grow within. Looking to work for a company that reflects some of my qualities such as integrity, honesty, and compassion. Looking to make a minimum of $21 per hour. Work Experience

Personalization / Quality Tech

Giesecke & Devrient America, Inc. - Twinsburg, OH

November 2020 to July 2021

Personalization of currency (credit cards), using machine and understanding detail of quality, excel and SAP, follow work instructions, changing of machine setup per customer, liability of scrap, mathematic skills for individual job quantities and balance, standing for long periods of time, and working weekly overtime

Contractor at Courier Journal

Self employed

March 2018 to June 2020

working third shift doing Courier driving route

Preschool Teacher/ Center Floater

Providence Childcare & Preschool - Louisville, KY

July 2019 to January 2020

Main job is to learn all the classrooms routines and children so that I am able to give breaks to staff members and in case of an absence fill in as a Preschool or Pre-K teacher. My effectiveness in the classroom includes but not limited to sound mind, calm approach, mind stimulation and growth, safety, and security.

Shipping Clerk

Arvato Microsoft - Louisville, KY

October 2017 to December 2017

Primary duties include: building shipments and log sheets for fork lift drivers, communication with guard shack, quality customer service with truck drivers, printing BOL's for truck drivers, getting freight watch put into system. System's uses included Outlook, Excel spread sheets, SAP data entry, and Microsoft. Audit freight once loaded for correct delivery numbers before departure. Quality Control Site Supervisor

Faurecia - Simpsonville, KY

August 2016 to August 2017

Supervision over 3 crews A, B, and C shift, 7-10 people/ crew. Helping with breaks, finding coverage for people who need off, motivating team to stay on task and focus, leading by example, documenting defects nightly on data graph sheet, making sure team has all materials needed to be efficient. Experience in re-work on and off line, sort, understanding QR/work instructions. Thorough understanding of in boundaries out of boundaries.

Customer Service Rep

Kentucky Medicaid - Louisville, KY

August 2014 to April 2016

Customer Service Rep for KY Passport Medicaid. Member service team member job details include inbound/ outbound calls and data entry. Calls consist of handling eligibility, p.c.p changes, pharmacy and billing questions. Skills learned were typing speed and empathy for members. Usage of Microsoft, outlook and dual monitors.

Quality Lead Assembler

Faurecia - Louisville, KY

October 2013 to July 2014

Assembled dashboards for Ford automotive. Also conducted quality inspection to ensure product was in complete working order and free of any defects before shipment of final product. Fast paced with an hourly quota to maintain production levels.

Call Center Customer Service

ADP - Louisville, KY

May 2012 to September 2013

Inbound and outbound calls to client participant, including: data entry, email, fax, mi, telephone communication methods. Resolved customer issues as courteous and prompt as possible. Sent tickets to appropriate team if something needing escalation. Made documentation of call for reference. Triple monitor usage.

QC Tech/Trainer

Quality Control at Protech Quality Solutions - Louisville, KY December 2010 to February 2012

Inspected Ford products, pack/unpack/re-pack shipping containers, followed and recorded production goals using site specific documentation. Ensured that quality of all parts were intact and on point, catching mistake prior to shipment. Became a team leader for the last 3 months. Education

GED

Lorain County and American Military University in the field study of Early Childhood Education May 1998

Skills

• Shipping

• Team Lead

• Warehouse Associate

• Picking Packing

• Quality Control

• Quality Inspection

• Delivery Driver Experience

• Driving

• Route Driving

• Courier

• Classroom Management

• Teaching

• Load & Unload

• Freight Experience

• Childcare

• Experience working with students

• Microsoft Excel

• Microsoft Word

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