Gabriela Alvarez
Hard-working exemplary individual offering over 9 years of experience in customer service. I am organized and detail-oriented with a high-performing nature, looking to explore new career opportunities with an organization that rewards excellent performances.
2115 Chestnut Log Dr
Lithia Springs, GA 30122
***********@*******.***
EXPERIENCE
KO Tinting — Window Tinter/ Administrative Assistant
May 2021 - Present
Bookkeeping: manage payments, invoices, calculate profits, budgets, communicate with new, potential and current clients, marketing tasks like developing customer outreach strategies and creating/managing social media, manage customer relations by assisting in customer’s needs and scheduling appointments, assist in the application and removal of automotive tint
Casa Grande Bar & Grill — Bar Manager, Floor Manager
MAY 2016 - MAY 2021
Deliver outstanding customer service skills, assist in interviewing and recruiting bar staff, speak with diners to address concerns or solve problems, create work schedules, manage bar inventory, supervise and organize shifts, appraise staff performance, complete restaurant opening and closing procedures, monitor for food, service, and cleanliness issues
Inmark Inc — Line Assembly Worker/ Shipping & Handling
Sept 2015 - May 2016
Assembling parts into finished products, maintain and service equipment, ensure quality control, complete client orders, send emails to administration and clients, operate forklift, obtain forklift license
Rue 21 — Sales Associate
Jan 2012 - May 2016
Assist customers through the purchasing process, provide excellent customer service skills, greet customers, ring up purchases, upsell, clean shopping area, report sales to manager
EDUCATION
Chattahoochee Tech/ Georgia State University — Business
August 2016 - Dec 2019
Some College
SKILLS
Customer Service
Team Management
Bilingual in Spanish
Time Management
Problem-Solving
Scheduling
References
Oscar Benitez,
Ko Tinting owner
Mathew Gianopoulos,
Previous manager at Casa Grande Bar & Grill
Patricio, General Manager at Casa Grande Bar & Grill
LANGUAGES
English
Spanish