Mark Bolotte
**** ********* **., ******, ** *****
Cell: 321-***-****, E-Mail: ado2uf@r.postjobfree.com
Chief Operating Officer • VP of Operations
Director of Operations • Lean Engineer
Technologies
Microsoft Office Suite, Windows, JD Edwards ERP, Microsoft Dynamics ERP, Syspro ERP
Areas of Expertise
Process Re-engineering
Project Management
Greenfield Development
Operations Planning
Production Planning
Leadership and Strategy
Lean Manufacturing Expert
Problem Resolution and Decision Making
Turnaround Management
Superior Interpersonal / Presentation Skills
Client Relationship Management
Highly Organized and Strong Analytical Abilities
Scheduling
Negotiations
ISO 9001
Training and Development
Procurement
Interpersonal Skills
Customer Relationship Management
Articulate Oral and Written Communication
P&L Analysis
Productivity Improvement
Cost efficiency
Long-Range Planning Skills
Professional Experience
Brownlee lighting: Orlando, FL
2019-Present
Operations Manager
Overseeing a team of 50 employees in the design, manufacturing, and shipping of advanced LED lighting fixtures
Redesigned manufacturing environment to better match company's business strategy; resulting in:
o25% reduction in operating cost
oReduction of lead time from an average of 9 week down to less than a 3-week average
oReduced return rate from previous 12-month period by 85%
Implemented a LEAN culture focused on continuous Improvement and elimination of waste
Bolotte LLC: Orlando, FL
2017-2019
Business Consultant and Professional Trainer
APICS Certified Instructor with more than 2000 hours of classroom experience
Design and implementation consultant for warehouse and manufacturing facilities
oIncreased productivity by 300% through process redesign and automation
oReduced employee turnover by 75% through employee development and change management.
Consulted with international businesses in manufacturing, call center operations, warehousing and reverse logistics
oSaved a component manufacturer’s Six Sigma certification through process audit, employee retraining and implementation of a LEAN culture.
Quality One Wireless LLC : Orlando, FL
2015-2017
International Designer and Distributor of wireless devices
Chief Operations Officer
Restructured operations and introduced the principles of LEAN Manufacturing, resulting in:
Improved on-time delivery from 75% to 95%
Reduced in-line production time by 50% for tier one projects
Improved gross margin by 7% through reductions in operations cost
Improved First-Time-Quality (FTQ) results from 85% to 98% for all assembly and kitting activities
Reduced the New Product Introduction (NPI) process from 6 months to 45 days
Improved inventory cycle count accuracy from 92% to 98%
Improved inventory turn rates from 4 turns per year to 8 turns per year through inventory reduction programs
Quality One Wireless LLC : Orlando, FL
2008-2015
Q1W is a wholesale distributor of wireless devices to the tier two regional wireless carriers specialized in offering full service distribution to include software customization, reverse logistics of end of life units and in and out of warranty repair services
Vice President of Global Operations
Significantly reduced total operation expenses by 35% by introducing Lean and Six Sigma tools and techniques
Improved customer satisfaction rating from 92% to 98%
Increased annual revenue from $30 million per year in 2008 to more than $90 million per year in 2011
Improved the overall quality level for repair services from 50% first time quality to 99.98%
Prior Experience
Asurion, Inc: Smyrna, TN
2005-2007
Senior Global Procurement Leader
BellSouth International, Inc 1998-2005
Supplier Alignment Leader/ Supply Manager/Network Manager
Military Experience
Antisubmarine Warfare Operator First Class (AW1)
United States Naval Reserves 1991-2001
United States Navy 1981-1991
education
Master of Quality Science in Quality Systems Design: Southern Poly-Tech, Atlanta, GA: 2005
Master of Business Administration: University of Central Florida, Orlando, FL: 1996
Bachelor of Arts in Business: University of North Florida, Jacksonville, FL: 1993
Certifications
Master Certificate in Project Management: 2002
Certified Purchasing Manager, ISM: 2002
Certified Six Sigma Black Belt; American Society for Quality (ASQ): 2005
Certified Production and Inventory Management (CPIM) APICS: 2012
Certified Supply Chain Professional (CSCP) APICS: 2017
Awards/Honors
Crystal Award for sourcing excellence: Bellsouth International (2004)
Volunteer of the year award, apics mid-florida chapter (2017)
Guest Speaker for APICS annual joint, student, professional meeting (2016)
Board of Director for Education, APICS (2017-present)
Affiliations
ISM (Institute for Supply Management)
ASCM
ASQ (american society for quality)
American Legion
Fairways for Worriers