Organized, customer oriented, friendly, & fast learner.

Kyla Valentine

*** **** **** *****; Brigham City, UT 84302

Phone: 435-***-**** ****.***********@******.***

Objective

Seeking long term employment where I can grow professionally and further enhance my skills, knowledge, and experience.

Experience

Sep 2020 – Present, Order Fulfillment, Walmart, Brigham City, UT

Responsible for fulfilling entire online grocery orders to include produce, perishable items, non-perishable items, toiletries, and miscellaneous merchandise.

In charge of staging completed orders in a priority manner for distribution.

Responsible for quality checks on all staged and prepped orders to ensure orders are fulfilled with accuracy and distributed in a timely manner as they come in.

Dispense orders directly to the customers. Works one on one with all customers to provide excellent customer service and ensure they are taken care of with zero complaints.

Aug 2019 – Sep 2020, Shift Leader, Dairy Queen, Brigham City, UT

Responsible to close and balance registers each night to ensure accountability and accuracy of all funds.

Works front register for order taking and the drive-thru window.

As a shift leader, knowledge of every positon is required; i.e. order taking, preparing orders, working with the Chill Staff, running the ice cream machine, manning the grill, and handling monies.

Responsible to keep the dining area and front lobby clean and presentable at all times.

Communicates with all other employees and the Chill Staff on expectations, daily work, and coverage of all positions.

Leads the others workers to achieve a cohesive and productive work routine.

Provides friendly customer service to all guests through excellent communication.

Apr 2019 – Aug 2019, Concession Worker, Brigham City Recreation, Brigham City, UT

Responsible for taking orders, handling money, and keeping the concession stand running smoothly.

Greeted and assisted all customers nightly.

Kept inventory of supplies for nightly concession stand.

Exhibited high levels of excellent communication and customer service.

Aug 2018 – Oct 2019, Hostess, Winger’s Alehouse & Bar, Brigham City, UT

Responsible for greeting and assisting all guests.

Accountable for the entire process through the take-out window; i.e. taking phone orders, preparing orders, checking for accuracy of the order, and collecting money for the order.

Worked closely and effectively with waitresses and waiters to ensure they were aware of new guests and the order in which they were received.

Education

High School Diploma, Box Elder High School, May 2020

Skills

Proficient in:

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Excellent general computer knowledge

References

Aarika Zerkle - 801-***-****

Celeste Peña* - 435-***-****

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