MAHESHWARI D

Cell: +91-636*******

E-mail:ado2n4@r.postjobfree.com

Career Objective

Accepting the challenge of today‘s fastest developing industry by utilizing all the knowledge, skill and past experience.

Employer Details

Woking in wipro limited as tech support from sep 2015 to oct 2018.

Project Description

Project 1

Date:FROM 26/07/2016 TO 7/12/2016

PROJECT ID I_GSMC-M&M-DMS-W-MIT09

PROJECT NAME:MAHINDRA&MAHINDRA LTD

MANDATORY SKILL-Oracle service bus-L1

Project Description:Supporting customers doing L1 trobleshooting and analysis to access the page without any bugs

with the help of TOAD having scripts to modify changes or rectify the errors from back end and also having access to front page of Mahindra Dealer World.Taking necessary approvals from zonal heads when required. Project 2

Date:FROM 08/12/2018 TO 28/03/2018

PROJECT ID I_WIPRO-DNA-HO-MIT09_I

PROJECT NAME: DNA

Project Description: Providing support to more than 100 Banks across locations for system support .Logging customer incident id' s through the help of e- helpline within given time.Arranging engineers within the given SLA and making sure to resolve the customer's issues. Project 3

Date:FROM 28/03/2018 TO Till Date

PROJECT ID IHL-WGR-MD-WT-ISVOICETEA

PROJECT NAME:WIPRO GROUP

Project Description: Internal supporting to wipro for its web based wipro app i.e MYWIPRO Link:https://mywipro.wipro.com through which various important tasks. is taking place on daily basis.

Every day productivity to be measured as per norms. Update call details in productivity tracker on daily basis.

Time taken to handle a Voice Call should be within 2 mins to 30secs Documetation of calls in helpline.

Non ZERO escalations from VIP / Senior Customer.

FCR and SDC count must have 20% and 5% of the of the total number of calls handled. Following proper Voice/Email Etiquettes.

Project 4

21/12/2015 - 08/01/2016 (FLIGHT RESERVATION SYSTEM) Role: DEVELOPER - L1 Domain: TRAINING

Team Size: 5

Skills Duration

RDBMS - Database Development 1Month(s)

Hibernate 1Month(s)

EJB - Enterprise Java Beans 1Month(s)

Spring Integration 1Month(s)

JSP - Java Server Pages 1Month(s)

Description:

In Flight Reservation System,the customer can book the tickets online. It is developed on Spring Hibernate,using Apace

Tomcat 6.0 server on Eclipse Luna IDE.

Responsibility:

In Flight Reservation System,there are two types of user. The Administrative person can add,delete,view and modifythe details of Flight. The customer can book,view,print,cancel the tickets online. Personal Qualities

Ability to work independently both with minimal supervision as well as in a team.

Quick decision making.

Good command over calculation.

Quick learner.

Loyal towards work & duties.

Can work under stressed condition.

Good communication skill.

Key Skills

Oracle SQL,HTML Concepts,Java Data Base Connectivity(JDBC),Java J2EE using Spring,Hibernate

OS –Windows XP,7 8, 10

Academic Details

BCA passed from Kuvempu University with 63% in year 2015

PUC passed from Department of Pre University Education with 55.16% in year 2012

SSLC passed from Karnataka Secondary Examination Board with 72.96% in year 2010 Personal Details

Date of Birth : 02/11/1994

Nationality : Indian.

Marital Status : Single

Languages Known : English,Kannada and Tamil.

Address : NMC5th cross,Left side,Sri Maheshwari Nilaya, Shivaji circle,Old town, Bhadravathi-577301

Declaration:

I confirm that the information provided by me is true to the best of my knowledge. Place: Shimoga Signature

Date: Maheshwari.D

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