Kristi Roberts

**** * ******** ***., ***** ***, Santee, CA 92071

Cell: 619-***-****

ado2ko@r.postjobfree.com

SUMMARY

Certified Phlebotomy Technician. Skilled Accounts Receivable Specialist bringing 25 years’ experience in credit and collections with expertise in providing suitable resolutions to client disputes. Skilled in preparing monthly reconciliation reports and statistical reports.

SKILLS

NHA CPT Certification Purchasing

A/R & A/P Shipping and receiving

Customer Service Inventory Control

Joint Check Agreements Strong problem solver

Deposits/Reconciliation Effective time management

Account reconciliation expert Multitasking

Strong organizational skills Excel Spreadsheets

EXPERIENCE

Office Manager, A/R, A/P, Purchasing, Payroll, 02/2019 to present Belfor Property Restoration- San Diego, CA

Performed various office functions, including cash receipts posting, updating cash flow reports and researching chargebacks and write-offs. Handling and resolving customer issues. Entering AR Billings. Routinely contacted account holders with balances over 45 days past due. Filed mechanical liens on accounts nearing 90 days.

A/R, A/P, Purchasing, Inventory Control, 02/2007 to 08/2017

VMC Technical Assistance Corp Dallas, TX

Performed various accounts receivable functions, including cash receipts posting, updating cash

flow reports and researching chargebacks and write-offs. Methodically resolved active claims by

analyzing possible discount violations, PODs, shortages, returns and related advertising.

FEMA Call Center Representative, 01/2005 to 08/2006

Teletech Communications Sorrento Valley, CA

Answer incoming calls from Disaster related areas. Attended mandatory training classes to stay

updated on company policies.

EDUCATION

Phlebotomy Training Specialist - San Diego, CA

Grossmont College El Cajon, CA

Studied basic Math and English. Specialized in several courses of Child Development.

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