Riyaz patel
Mobile +91-970*******
E-Mail: ado2iu@r.postjobfree.com
OBJECTIVE
Analytical thinker with an ability to effectively identify and solve problems; seeking a position as Service Engineer with an established company.
EXPERIENCE
Currently working with Storpack india Ltd as Service Engineer West India .
JOB PROFILE AT STOROPACK PVT.LTD.
STOROPACK INDIA LTD 18th JUNE 2016 – TILL DATE
Designation : SERVICE ENGINEER
Installation of Airplus & Paperplus Machines
Carry out troubleshooting, repairs and services
Conduct technical training to team members
Identify if any un usual problem occurs.
Understanding and coordination with customers.
Making sure that all necessary spare items are available.
Managing high end client sites like Amazon (Mumbai, Indore,), Reliance (Mumbai, Gujrat), Paytm, Flipkart,
Conducting Machine Demos & initiating commercial discussion at newer account & expansion account.
Closing after sales & service discussions for existing account.
Handling logistics & procurement for existing Accounts
With an expansion of responsibilities, I have also started handling key account projects
Maintaining hardware stock
JOB PROFILE AT CONSTACCENT PVT.LTD AS BASIS CONSULTANT
CONSTACCENT 1ST June 2014-MAY 2016
Designation : Sap basis Administrator
Role creation (PFCG)
User creation (su01)
Providing Authorization (T-codes, Object Level) (Su01, PFCG)
Manipulating Dialog Work process parameter as per required(RZ11) (RZ10),
Client Copy, (SCCL)
Creating Transport Management System(TMS),
Kernel Up Gradation.
Role Transport.
PROJECT #1
Client : Boxco.
Designation : SAP Basis Consultant.
Environment : Oracle 10.2.0.2.
RESPONSIBILITIES : Daily Monitoring, User creation, authorization,
PROJECT #2
Client : CPL
Designation : SAP Basis Consultant.
Environment : AIX, Sybase released15.7.0.135 database
RESPONSIBILITIES : Daily Support, Client Copy, Authorization
SAP BASIS SKILLS
Security & User Administration
Management of Users, Roles, and Authorizations includes creation, update, deletion, locking, restriction of users.
Delete, Change, create new Authorizations using Profile Generator (PFCG).
Assigning created Roles to respective Users.
Monitoring unsuccessful logon, locking inactive users.
Password Management.
System Monitoring & Performance
Monitoring and troubleshooting startup problems.
Monitoring ABAP/4 Dumps, System logs, Updates, RFC Destinations, Global Work Process and Traces.
Monitoring Workload, Buffers, Memory Utilization, Operating System.
Monitoring and Scheduling Background Jobs.
Monitoring Users logged on, Locked entries, Transactions
Managing Transport Requests.
Client Administration
Client Maintenance, Creating new client, Local and Remote client copy.
JOB PROFILE AT VIVA COMPUTERS
VIVA Technologies 30th July 2012 30th MAY 2014
Designation : Support Engineer
Location : Navi Mumbai
Responsibilities: -
Installing and Operating windows XP, Win 7
Management of data backup and retrieval scheme
Ensure Computer hardware is safe & complies with health and safety legislation.
Troubleshooting and managing any hardware related problems.
Installing printer and sharing it on network and troubleshoot.
Installing services and managing services.
Configuring Wi-Fi routers.
ACADEMIC CREDENTIALS
.
B.E-Electronics & Telecommunication from Saraswati College Mumbai University
Completed Diploma in IE (Industrial Electronics) from Maharashtra State Board with 60 % respectively.
PROFESSIONAL QUALIFICATION
Successfully Completed training in SAP BASIS, from Progression Infotech Andheri.
PERSONAL DETAILS
Name : Riyaz Patel
Address : f-type, building no-7, room no-1, sector-4E.
Contact No. : +91-970*******
E-mail id : ado2iu@r.postjobfree.com
Gender : Male.
Language Proficiency : English, Hindi,
Passport number : P4827717