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Call centre agent, driver

Location:
Johannesburg, Gauteng, South Africa
Salary:
15000
Posted:
October 19, 2021

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Resume:

***** ****** ******

DAVEYTON, **** BENONI

067*******/072*******

ado251@r.postjobfree.com

TEBOGO S. LEGODI

PERSONAL INFO

Tebogo Seleka Legodi

****-**-**

I am married with two kids and

reside in Daveyton, Benoni. I was

last employed with Multichoice as

a Contact Relations Agent for the

past 4 years. I possess a valid

code 10 driver’s license, with my

own car.

SKILLS & ABILITIES Computer Literate extensive

knowledge of all Microsoft

platforms, Knowledge retention,

Listening skills, Problem solving,

Marketing and sales orientated.

Graphic designing and Music

production.

EXPERIENCE CUSTOMER RELATIONS AGENT, MULTICHOICE

2013-11-15 TILL 2019-03-16

Handling customer queries till resolution and

customer is satisfied. Assisting with

troubleshooting procedures. Assisting with all

billing related queries. Providing an effortless

customer experience.

Duties include: Capturing and processing of new

accounts. Providing of information pertaining to

products and guiding with technical assistance.

Liaising with walk in centers and Installers on

account queries and troubleshooting.

SALES CONSULTANT, TOPAZ SKY

2013-04-01 TILL 2019-10-31

Making outbound calls to new and established

customers to sell and promote insurance related

products. Capturing and processing of new

Page 2

policies. Maintaining and building customer base

and attending to customer’s needs.

CALL CENTRE AGENT, EDCON

2010-08-15 TILL 2011-02-15

Capturing and processing new accounts for Edcon

clients. Sales of products and services to clients. EDUCATION EKURHULENI EAST COLLEGE- BENONI CAMPUS- N3 SENIOR CERTIFICATE

2007

Studied English, Afrikaans, Computer practice,

Office practice and Economic and Legal

Environment.

EKURHULENI EAST COLLEGE- BENONI CAMPUS- N4

MARKETING MANAGEMENT CERT

2008

Studied Marketing Management N4, Sales

Management N4, Computer Practice N4,

Entrepreneur & Business Management N4.

COMMUNICATION I can speak English, Afrikaans,

Sotho and Zulu. Write in English

and Afrikaans.

ABOUT MYSELF I have been part of the Contact

center environment for the past 5

years, In which I have learnt the

ability and skills required to make

me a Great Customer Relations

Agent. From creating lasting

relationships with everyone who

comes into contact with me, to

building rapport for better results

and providing an effortless

customer experience. I am sales

orientated, focused and capable

of working under pressure as

well as a team player.

REFERENCES ZANDILE NTSHANGASE

Team Supervisor, Multichoice

Page 3

011-***-****

MARTHA KHUMALO

Team Supervisor, Multichoice

011-***-****

THULISI DUBE

Team Supervisor, Multichoice

011-***-****

PATIENCE CINDI

Team Supervisor, Multichoice

011-***-****

SIMPHIWE RAMOROESI

Team Supervisor/ Quality

Surveyor, Multichoice

011-***-****



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