Waitress,Customer Service, Recetionist,cashier

CURRICULUM VITAE

PERSONAL DETAILS

Name : SARAH NAYIGA

Phone : +256********* / +256*********

Email : ***************@*****.***

Address : Kampala, Uganda

Nationality : Ugandan

Marital Status : Married

Gender : Female

PERSONAL PROFILE STATEMENT

Self-motivated Waitress with extensive experience working in the foodservice industry. Known for creating an atmosphere of enjoyment for patrons through exceptional service. Known to provide top customer service while maintaining a professional yet “approachable” attitude. COMPETENCES

Communication

Food Preparation

Hospitality

Complaint Resolution

Food Safety

Buffet Management

Cash Handling

Customer Service

Quality Control

EMPLOYMENT AND WORK EXPERIENCE

Company : Sky Protea hotel

Position : Waitress

Duration : 2 years

Country : Uganda

MAIN DUTIES PERFORMED:

Greeted restaurant patrons and sat them in their desired areas.

Presented customers with menus and assisted them in choosing items.

Provided information regarding spice levels of each chosen item.

Took customers’ orders and repeated them to ensure accuracy.

Informed customers of the time it will take for their orders to be served.

Relayed order information to the kitchen.

Followed up with kitchen staff to ensure the order is prepared on time.

Checked prepared order for accuracy and portion size prior to serving.

Served food and beverage orders and inquired if customers would like anything else.

Presented customers with bills, took payments, and issued receipts.

Cleared and cleaned tables and ensured that the around tables are cleaned properly.

Assisted customers with choices by providing them with information about products.

Adhered to all store retail policies and procedures. Company : Four seasons hotel

Position : Server

Duration : 1 year

Country : Uganda

MAIN DUTIES PERFORMED:

Served water and refreshments to restaurant patrons.

Set tables with cutlery, dishware, and glasses.

Ensured the cleanliness and neatness of tables.

Set up buffet tables and replenished food items in dishes.

Assisted waiters in serving customers.

Followed up on food and beverage orders from the kitchen bars EDUCATION BACKGROUND

Seroma Christian high school, Uganda Certificate of Education

Kyambogo college School Uganda Advanced certificate of education

Kyambogo University Bac of Science in Accounting and finance ADDITIONAL SKILLS

Computer skills in WORD and EXCEL and INTERNET

Friendly demeanor

Good English both written and spoken

REFRENCES

Available upon request

DECLARATION

I, Sarah Naiga hereby attest that the information declared above is true and correct to the best of my knowledge and belief.

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