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Service Associate Customer

Location:
Cleveland, OH
Salary:
25,000
Posted:
October 18, 2021

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Resume:

***** ******** **,

East Cleveland, OH *****

216-***-****

ado209@r.postjobfree.com

Charles Sharp III

SKILLS

Great customer service and communication skills, fast learner, can adapt to any environment, punctual, great at solving problems, respect for leaders and co-workers, self-motivated, great at working under pressure, good time management skills, reliable and works well on a team. EXPERIENCE

S&P Data, 1500 W 3rd St, Cleveland, OH — Sprint Inbound Call Center Customer Service Associate

June 2019 - August 2019

● Addressing the customers concerns and needs in a professional manner, taking step by step processes to create a solution for loyal and new customers, showing empathy towards the customer to build a rapport for future interactions, studying company products to maintain a high level of confidence when walking customers through the helping process, applying the techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.

S&P Data, 1500 W 3rd St, Cleveland, OH — AT&T Outbound Call Center Customer Service Associate

September 2019 - October 2019

● Addressing the customers concerns and needs in a professional manner, taking step by step processes to create a solution for loyal and new customers, showing empathy towards the customer to build a rapport for future interactions, studying company products to maintain a high level of confidence when walking customers through the helping process, applying the techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.

Amazon CLE3 Fulfillment Center, 1155 Babbitt Rd, Euclid, OH — Inbound Docks October 2019 - March 2020

● Transporting products to their designated areas, certified in unloading trucks while following all safety requirements, stocking.

Dollar Tree, 1609 Golden Gate Plaza, Mayfield Heights, OH — Stock July 2020 - August 2020

● Unloading Trucks, stocking, cashiering

Walmart, 1868 Warrensville Center Rd, South Euclid, OH — Cap 2 August 2020 - July 2021

● Unloading Trucks, stocking, inventory

EDUCATION

Shaw High School, 15320 Euclid Ave, East Cleveland, OH — Diploma August 2014 - May 2019



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