Virtual Assistant Administrative
Resume:
Iris Robin Munger
Customer Service Representative
Vista, CA 92083
**************@*****.***
Multilingual: English, Spanish and German
Available to pass any background checks
PROFILE
Positive, Focused, Organized with a Self Motivated Attitude. I am a personable, caring individual who thrives on helping others and have excellent oral and written communication skills. Flexible and versatile- Able to maintain a positive outlook while under pressure. Poised and confident with demonstrated ability to work well with others/customers.
Strong ability to communicate with people/customers- Understanding, compassion and helping them resolve any issues they may have and come to a resolution with a positive outcome.
SKILLS SUMMARY
- Strong Organizational Skills
- Excellent Customer Service Skills
- Data Entry
- Microsoft Office proficient and PC literate
- Good interpersonal skills
- Excellent oral and written communication skills
- Great with people and customer service situations
- Excellent organizational qualities
- Ability to work in a team environment
- Ability to have excellent judgment, multitasking skills
- Compassion and caring for customers needs
- Work well under pressure/deadlines
EDUCATION
Vista High School- Vista, California 92083 Graduation 1981 PROFESSIONAL EXPERIENCE - EMPLOYMENT
HISTORY
Wedding Consultants Unlimited
Personal Virtual Assistant/ Customer Service Representative Carlsbad, California 92008
Michelle Quint 760-***-****
Position - Call Center/ Clerical Administrative Assistant February 2014 to March 2021
- Perform duties as assigned, assisting business owner/Michelle with day to day business activities
- Calling and emailing clients on a daily basis/ Fixing any dilemmas or problems with clients and vendors
- Organizing all files and tasks for each day
- Customer service liaison between owner and client
- Organizing all appointments and coordinating schedules with all vendors
- Making and Obtaining signed contracts clients
- Understanding and taking care of clients and vendors needs or concerns
Robins Nest
Position – Owner Preschool
December 1984 to May 2017
- Interviewing potential clients and potential employees
- Designing Microsoft Word Menu plans, Preschool schedules and contracts for clients. Using the computer on a daily basis
- Understanding and taking care of parents and children’s needs or concerns with an emphatic ear and figuring out a positive resolution.
- Keeping up to date with all the licensing requirements and having unannounced inspections from the State of California and the Nutritional Food Program
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