W
Jeffrey
Wareham -
NC
Locksmith
License #***
warehamJA73@gmail.c
om
Wilmington, NC 28409
SUMMARY
Seasoned installation and repair professional familiar with a wide range of lock types, brands and systems, as well as related door hardware. Demonstrated success in providing exceptional work for routine jobs and emergency calls. Superior work ethic and excellent time management abilities.
Effective at rekeying master cylinders, cutting new keys and repairing problems. Knowledgeable about programming transponders and supporting alarm system parts. Well-versed in building loyal and long-lasting customer relationships. SKILLS
Documenting hours worked
Operating equipment
Key duplication
Servicing panic hardware
Installing locks and closers
Rekeying master cylinders
Maintaining inventory
Analytical
Training & Development
Organizational skills
Data management
Working collaboratively
Team management
Problem resolution
MS Office
Decision-making
Critical thinking
Troubleshooting
Project planning
EXPERIENCE
Locksmith II
Wilmington, NC
University of North Carolina Wilmington / Jul 2004 to Sep 2021 Cut new keys and duplicated existing ones by using key cutting machines. Completed new installations of components such as locks, handles and closers. Operated tools and devices to open locks when no key was available. Repaired or installed hardware such as panic buttons and chains. Maintained records of company keys and locks for master key systems. Moved picklocks in cylinders to open door locks without keys. Inserted new or repaired tumblers into locks to change combinations. Disassembled mechanical and electrical locking devices to repair or replace worn tumblers and springs.
Adjusted safes, vault doors and vault components with hand tools. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals. Juggled multiple projects and tasks to ensure high quality and timely delivery. Demonstrated self-reliance by meeting and exceeding workflow needs. Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Exceeded customer satisfaction by finding creative solutions to problems. Lead Carpenter
Wilmington, NC
John Flowers Construction / Aug 1999 to Jul 2004
Shaped materials to exact measurements for job requirements using hand tools and power equipment.
Promoted team safety by keeping work areas free of hazards. Installed building structures such as windows, trim and cabinetry alone or with assistants to meet job deadlines.
Planned work based on blueprints and individual project specifications. Anchored and braced forms and other structures in place to complete precise joining and high-quality work.
Met with customers to help design custom entertainment centers, china cabinets, mantels and kitchen cabinets for residential homes. Protected flooring installations by covering subfloors to prevent moisture buildup. Used band, circular, jig, reciprocating, chop and compound miter saws. Installed cabinets, base cabinets and crown molding. Examined buildings and project specifications to determine measurements and dimensions.
Prepared, cut and installed custom cabinetry, built-in bookcases and staircases. Calculated accurate material estimates to create quotes for clients . EDUCATION AND TRAINING
High School Diploma
Lakeview High School Jun 1992
Stoneboro, PA
Associate of Applied Science: Criminal Justice
Edinboro University of Pennsylvania Sep 1995
Edinboro, PA