Melissa Guffey

*** *. *** **.

Eldridge, Iowa ***48

563-***-****

ado1go@r.postjobfree.com

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SUMMARY

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COMPUTER SPECIALIST

Managed helpdesk software programs.

Assisted members of the administrative staff with administrative functions and computer instruction.

Prepared and maintained various mainframe computer systems.

Provided office support entire facility

Performed research on documents using office 97 and Rumba

Operated and Maintained mainframe peripheral equipment.

Performed Initial Program Loads on Equipment

Implemented standard operating procedure improved productivity and reduce downtime.

Supervised computer operations

Monitored and Maintained Robotic tape Library.

Assisted programmers with program restarts

Implemented Standard Operated Procedures designed to reduce downtime and improved overall production.

COMPUTER SKILLS - Microsoft Word

IBM 3090

Amdahl 5500 System DASD

Mainframe software; OS/390, MVS/JES2, CICS, TSO, TMS, TCIP

Microsoft programs; windows, excel, access PowerPoint

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WORK EXPERIENCE

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May 23 2011 - July 27, 2011

Assembler

McLaughlin Body

Rock Island, Illinois

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2009 - 2010

Various Positions

Sedona/Imko (Temporary Agencies)

Quad Cities, Iowa

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2006 - 2007

Assembly

Von Hoffmann

Eldridge, Iowa

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2005 - 2006

Administrative Assistant

Urban Indian Tribal Organization

Davenport, Iowa

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1988 - 2004

Computer Specialist

DECC Detachment Rock Island Arsenal

Rock Island, Illinois

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2010 - Present

Residential & Business Cleaning

HeyGirl Cleaning

Eldridge, IA

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EDUCATION

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Davenport West High School

Davenport, Iowa

Diploma

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