Port Arthur Front Desk

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

STEPHANIE CURPHEY

Excellent phlebotomist with outstanding customer service, communication and business skills working in the medical field for 17 years. I desire to join an innovative, goal-oriented team with a strong growth track. Excellent communication

abilities

Outstanding people skills

Problem-solving abilities Issue resolution

Multi-tasking Attention to detail

Month Year - Current

Patient Service Representitive (Floater)

LabCorp Beaumont, TX

Provided coverage for multiple location and took on multiple roles Collect, stored and utilize samples of patient blood, urine and other important physical markers.

Examined patient specimens with various laboratory tools. Prepared patients for sampling.

Recommended appropriate courses of action to medical care providers based on laboratory results.

Upheld the highest standards in patient confidentiality. Ensured that all laboratory equipment was kept cleaned, cared for and in compliance with safety guidelines.

Encouraged other medical staff to uphold high standards of cleanliness and professionalism in the lab.

Assembled and operated various laboratory equipment according to instructions.

Check inventory, order, and stock the supplies.

Coordinate completion of monthly statistics and data. Communicate professionally with clients and patients to resolve,refer, and solve to the best of my ability and to have the customer fully satisfied.

Conducted chain of custody/DOT and POC testing that included HCG tests, hemoglobin, glucose and ketones. Hair follicle, finger printing for background checks and paternity testing. SC 5864 Hidden Meadows Drive, Orange, TX 77632,

409-***-****, ********@*****.***

EDUCATION

Assisted in training new employee's to prepare them for the role assigned.

Participated in the BE THE MATCH spoke person for the area. Encouraged other employees to spread the program to inform and educate interested patients. Also included weekly teleconference's for updates on the progression.

January 2009

Phlebotomist

Quest Diagnostics Orange, TX

Ensured that all laboratory equipment was kept cleaned, cared for and in compliance with safety guidelines.

Collected, stored and utilized samples of patient blood, urine and other important physical markers.

Prepared patients for sampling and genuinely cared for the safety and satisfaction of the service upon the visit and future ones also. Upheld the highest standards in patient confidentiality. Worked a one man site PSC with a patient load of around 60 persons a day.

Ordered, and stocked supplies. Along with working the front desk greeting the patients and answering phones.

June 2003

High School Diploma

Bridge City High School, Bridge City, TX

Coursework in the Certified Nurse Aid Program

Top 5 % in class

Basic Courses

Lamar State College Orange, Orange, TX

2004

Certification Of Phlebotomy

Lamar State College - Port Arthur, Port Arthur, TX

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