CURRICULUM VITAE OF

MD. BELAYET HOSSAIN

Mailing Address: Ka-200 Ga-40 A/F, Uttarpara, Khilkhet, Dhaka-1229 Mobile No. +880**********

e-mail: ado0zl@r.postjobfree.com

CAREER OBJECTIVES

Building up career as an IT expert at a challenging organization where creativity, sincerity, skill and performance are at the heart of one’s appraisal and recognition. Work Experience:

Specialist, Technology at Genex Infosys Ltd. (One of the Largest BPO in Bangladesh) from 28th May 2017 to Present.

Responsibilities:

Designing Network Infrastructure, Installation and Configuration of Network devices (Cisco, Mikrotik) router and switch for managing Contact Center.

System server administration, network monitoring through cacti.

Various types of Server troubleshooting and configuration like hp, dell etc.

Maintain and configure virtual platform VMware vSphere Esxi server and also windows hyper-v.

Configure Linux centos web server and also call center server solution based on centos and suse.

AVAYA system maintenance and Troubleshooting.

Installation and Customized Configuration of Asterisk base Solution GoAutodial and Vicidial.

Configure and maintain Windows 2012, 16 Server Active Directory Services; Group Policy Management

(GPM), windows deployment services (WDS), DNS, DHCP, print server setup, ftp etc.

Maintain Central AV server through Trend Micro Apexone and Kaspersky security center.

Configuring and Deploying asterisk base IVR system for several Process.

Maintenance application, deploy os or image for all process ex: Banglalink, Robi, Samsung, Uber, Foodpanda, 333, BATB etc.

Working on Microsoft 365, G-suite and Yandex mail platform.

Any kinds of IT related support provide and close through internal Ticketing system. IT Officer at Inspire Communications Limited (UK based Call Center) from March, 2015 to 26th November, 2016.

Responsibilities:

● Operate & maintain of Core Networking - Cisco, Mikrotik (Routing and Switching), configure and monitor, setup various wireless router.

● Administration server and networking in various platform.

● Maintain and troubleshoot virtual platform VMware vSphere server.

● Maintain Windows 2012 Server Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management (GPM); DNS, DHCP.

● Asterisk Server (Bicom pbxware, VICI Dial).

● Installation and Configuration of Asterisk base Vicidial.

● Call reports and voice log maintenance from Server.

● Call Centre Setup IP telephony with Predictive dialer (Vicidial and Bicom Systems)

● Responsible to maintain, monitor & troubleshoot around 50 workstations and Back office also.

● Troubleshoot all kinds of IT related equipment’s like Desktop, laptop, router, server, scanner, printer, polycom audio and video conference setup, web-based IP camera and CCTV, access control Maintenance and monitoring etc.

ACADEMIC QUALIFICATION

Exam Title Group/Concern Institute/University Result Passing Year Bachelor of

Science (B.Sc)

Electrical & Electronic

Engineering

University of Information

Technology & Science

CGPA: 3.71

out of 4

2012

HSC Science

Matlab Degree College,

Matlab, Chandpur

CGPA: 3.8

out of 5

2007

SSC Science

Matlab JB pilot High School,

Matlab, Chandpur

CGPA: 4.2

out of 5

2005

TRAINING SUMMARY

Training Title Topic Institute Location Year Duration RHCSA Linux server administration CSL Training Dhaka 2017 3 Months VMware vSphere

server

Datacenter Virtualization CSL Training Dhaka 2017 4 Months CCNA (Cisco Certified

Network Associate)

CCNA Routing & Switching CSL training Dhaka 2014 4 Months Hardware &

Networking

Computer Hardware, CCNA

Routing & Switching,

Microsoft Server 2008, Linux

server, Mikrotik routing

switching

Hi-Tech Park &

Creative IT

Ltd.

Dhaka 2014 6 Months

PROFESSIONAL QUALIFICATION

Certification Institute Location Year

Cisco Certified Network

Associate, (CCNA 200-120)

CSL training Pearson VUE authorized test center,

Dhanmondi, Dhaka

2014

PERSONAL SKILLS

● Flexible, adaptable, and both willing and able to learn quickly.

● Able to generate innovative ideas & Capable of working efficiently.

● Constructive and diplomatic team player with good communication skills. LANGUAGE PROFICIENCY

Considerably very well in listening, speaking and writing in Bengali and average in English. PERSONAL DETAILS

Father's Name

Mother's Name

Present Address

Permanent Address

Date of Birth

Gender

Nationality

Marital Status

Religion

Blood Group

Current Location

REFERENCES

: Md. Golam Hossain

: Afroza Begum

: Ka-101/1, Uttar Para, Khilkhet, Dhaka-1229

: Vill: Charnilakhi, Post: Matlab(s), P.S: Matlab(s), Dist: Chandpur

: 26th October, 1990

: Male

: Bangladeshi (By Birth)

: Unmarried

: Islam

: A+

: Dhaka

Azizur Rahman

Manager at LEADS

Corporation Ltd.

Rupayan Trade Center, 114

Kazi Nazrul Islam Ave.

Mob: +880**********

SM Nurul Alam

Sr. Manager

Enterprise Solution

Global Brand Pvt Ltd.

Mob: +880**********

Signature:

Md. Belayet Hossain

Contact this candidate