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ESMAT OMER ABDEALAZIZ IBRAHIM Contact: + (966-********* Email: ado0qy@r.postjobfree.com

ESMAT OMER ABDELAZIZ IBRAHIM

Address: Dammam, KSA

Contact: + (966-*********

Email: ado0qy@r.postjobfree.com

System Administrator

Versatile and resourceful System Administrator with over 10 years of experience in spearheading various aspects of the IT projects for private and government sectors across KSA & Sudan. Highly proficient in networking, installing and maintaining organization computer systems and procedures while providing appropriate information system solutions for efficient operations. Skilled in proving innovative ideas to implement system & Network improvements. Diligent professional with strong IT and ability to work under deadline driven environment and deliver maximum performance. Hands-on experience in developing, implementing and maintaining POS & Inventory system, invoice system, time attendance system, general ERP systems. Successful in analyzing and designing business related application C#, Database, SQL Server, Access and HTML, CSS, Java Script, PHP as well as MySQL. Freelancing 01, July, 2019 – Present

» Business Analysis and programming of the POS management system PROFESSIONAL EXPERIENCE

System Administrator Khalid & Ali A. Balhamer Holding - KABCO KSA, Dammam 01, Apr 2021 – Present

» Install and configure software and hardware.

» Setting up new users and giving them access to the intranet.

» Installing, configuring and maintain servers and networks.

» Manage network servers and technology tools.

» Monitor performance and maintain systems according to requirements.

» Collect and analyze requirements to create and design a website.

» Review and analysis of the current ERP system.

» Troubleshoot issues and outages.

» Overseeing system performance and troubleshooting issues.

» Creating a backup and safeguarding the data if there are any hindrances.

» Performing system upgrades following new releases.

» Maintaining internal documentation.

» Monitoring the internet connection for security risks.

» Employing the latest security protocols.

» Monitoring the local area network (LAN) for threats or errors.

» Management and control (ERP, Antivirus, mail and hosting system). Help Desk Network Performance KSA, Riyadh 22, Nov 2015 – 31, May 2021

» Installing and configuring software, hardware and networks.

» Monitoring system performance and troubleshooting issues.

» Ensuring security and efficiency of IT infrastructure.

» Manage network servers and technology tools.

» Set up accounts and workstations.

» Troubleshoot issues and outages.

» Upgrade systems with new releases and models.

» Managing and maintaining e-mail system.

» End user supporting and disaster recovery.

» Build an internal manual with technical documentation for systems & IT policies. Network Engineers Dawali Clinics 27, Nov 2016 – 30, May 2017

» Hardware & Software installation and configuration.

» Operating system Installation.

Core Competencies:

SQL Command Skills Application Development and Management End User Support Client Relationship Management Methodologies Implementation Performance Optimization Technical Support High-end Technology Consulting Network Administration Hardware/Software Installation Troubleshooting System Issues Enhancing System Productivity Network Performance Backup and Recovery Database Administration

Systems Designing User Manual Documentation Domain System Network Planning ODOO ERP ASP.NET Web Design.

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ESMAT OMER ABDEALAZIZ IBRAHIM Contact: + (966-********* Email: ado0qy@r.postjobfree.com

» Connect the devices to the LAN.

» Join the devices in the domain.

» Anti-Virus Installation.

» Define basic input and output devices.

» Managing & maintaining e-mail system.

» Installing & managing clinics systems.

» Managing and maintaining printers.

» Communicate users through phone or e-mail and solve problems.

» Update operating system and anti-viruses and programs periodically.

» Managing backup & restore operations.

» Managing fingerprint system.

» Report IT performance to the high management.

Head of Maintenance and networks Al Waseela College of Science & Technology Sudan 01, Oct 2014 – 31, May 2015

» Establishment and establishment of maintenance department and networks at the College.

» Design and installation of the school network.

» Administration and Full Supervision of College Network.

» Technical support and maintenance.

» Analysis and design of the electronic system of scientific affairs.

» Design and manage the college website (www.ecst.edu.sd). Head of IT Department Al Waseela College of Science & Technology Sudan 01, Oct 2013 – 31, Sep 2014

» Establish an IT department.

» Prepare annual plan and determine (material cost and schedule) and implementation.

» Department of special meetings.

» Reporting the department performance to the high management.

» Distribution of tasks to employees and follow-up sections work.

» Find alternative solutions & making alternative plans.

» Planning, Managing & Implementing Disaster Recovery. Technical Support Open University of Sudan 01, July, 2010 – 01, Sep 2011

» Installation & configuration of a company’s computer hardware operating systems and applications.

» Maintenance and monitoring of computer networks and systems.

» Logging the queries of customers and employees.

» Analysis of call logs in order to discover any underlying issues or trends.

» Diagnosing and solving hardware or software faults.

» Testing and evaluating new technology.

» Performing electrical safety checks on the company’s computer equipment.

» Responding to call-outs in a timely fashion.

EDUCATION

» 2013 bachelor’s in information technology, Open University of Sudan.

» 2005 Diploma in Computer Science Blue Nile University. PROFESSIONAL CREDENTIALS

» English language course (British Council) 2011.

» (SWISH Max4) Open University of Sudan 2011.

» (CCNA) Ibdaa Advanced Training Center 2009.

PERSONAL DETAILS

Date of Birth: 8 Aug 1983

Nationality: Sudanese

Marital Status: Married

Languages: English and Arabic

References available on request

Contact this candidate