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Customer Service Manager

Location:
Houston, TX
Posted:
October 12, 2021

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Resume:

ANTHONY FISHER

619-***-****

ado0li@r.postjobfree.com ./ · Twitter/Blog/Portfolio

I have 10 years of experience in Sales and Management within the jewelry industry in customer service. As I obtain an expert skillset in Sales, I am seeking to obtain a position to apply my successfully trained practices.

EXPERIENCE

2009- 2014

STORE MANAGER, harris JEWELRY

Responsibilities included:

Hiring and training crew members via seminars, in house training and shadowing to encourage a positive environment in driving business.

Managing inventory, monthly audits, bookkeeping and accounts collectibles

Managing monthly sales quotas, timesheets, and weekly staff scheduling

Overseeing and reporting sales team performance as liaison to the Executive team

2014– 2021

STORE/DISTRICT MANAGER, attractive gems jewelers

Responsibilities included:

Overseeing storewide monthly sales revenue

Conducting bi-weekly traveling storewide for staff training and record tracking of monthly quotas.

Executing executive level decision making of upcoming branch location placement and staff hiring

Analyzing and revising storewide employee performance alongside executive team

EDUCATION

SEPT 2001

DIPLOMA / MORSE HIGHSCHOOL

GROSSMONT COLLEGE - 2 YRS, MESA COLLEGE -1 YR

SKILLS

Professional training in Customer Service in Sales

VJS software

Microsoft word

Excel

Adobe Reader

ACCOMPLISHMENT

Top jewelry salesmen of the month and year for 3 consecutive years

Top 5 jewelry manager for 2 consecutive years

Most successful training method resulting in creating the top revenue producing stores companywide.

Promotion from Sale into District Management within a 4-year time span

10 years of jewelry inventory management of up to a million dollars storewide

10 years of professional sales experience

ACTIVITIES

Top 20 College Freshman Baseball Stars in California; starting 2nd base

Professional hitting instructor for youth and adult baseball players



Contact this candidate