Desktop Support Engineer

ALAGAR RAJA.P Contact:+919********* Email:**********@*****.***

Objective

Work on challenging assignments to become a dynamic top-notch professional with innovative thoughts and knowledge in the field of System Administration and Networking. Also provide impeccable solution for any given problem with commitment to company’s excellence and tide along towards a long-term relationship

Profile:

1. Ability to develop to committed performance.

2. Ready to accept new challenges always and willing to learn.

3. Handling myself better under pressure.

Experience Overview

Over Ten years of experience in installing, configuring and maintaining various computer products, server operating system, Camera, cyberoam,sonic wall firewall desktop operating system, network operating system and networking products.

Work Experience

IT Manger in VENKATESWARA STEELS & SPRINGS (INDIA) PVT LTD Coimbatore 19 December 2019 to till now.

Working at RAJ EXPORTS, Tirupur, IT & System Admin (Jan 2016 to till December 2018).

Worked as a Asst.EDP Manager at Ahill Apparel Export (P) ltd., Tirupur, Asst.EDP manager (Jan 2014 to Dec 2015)

Worked as a customer senior support engineer at HATHWAY MEDIA VISION Pvt Ltd, Chennai,Trichy & Bangalore, From (Nov 2007 -2013 Dec )

DESKTOP SUPPORT ENGINEER at Daily Thanthi, Chennai (June 2006 –2007 Oct)

ROLE AND RESPONSIBILITY

Administrating and troubleshooting 2003, 2008R2, 2012R2 & 2016 server (workgroup model).

Managing user accounts and giving share & security level permissions.

Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipment’s accordingly as per the requirement.

Responsible for maintaining the company strategy like designing, implementing and maintenance of enterprise network components.

Responsible to monitor whether all the components are available for successful communication.

Responsible for maintaining the Backup network, hardware, software, files on a regular basis accordingly as per the company policies

Timely analyze whether any repairs or replacements is needed.

Managing data base of server & creating new users accounts.

Responsible for configuring & troubleshooting Wireless Router & Switches.

Responsible for troubleshoot Microsoft windows issues.

Responsible for configuring & troubleshooting Microsoft outlook accounts.

Responsible for creating new Microsoft outlook accounts for new users.

Monitoring complete network & providing network statistics.

Responsible for the installation of operating system windows 7.8.1, 10

Responsible for the installation of software’s like antivirus, MS-office, adobe & acrobat reader, CAD, Pro E, Solid works etc.

Responsible for maintaining the network & troubleshooting the network related issue.

The standard RAID levels comprises a basic set of RAID.

Responsible for maintaining & troubleshooting network printers.

Responsible for troubleshooting Internet issues.

Responsible for sharing the network printers.

Responsible for Analog camera and AHD camera and IP camera installation

Responsible for DVR and NVR Configuration

Maintenance and monitoring of online internet connectivity.

Responsible for providing specialized technical support for all aspects of network services (LAN/WAN) and MPLS

Responsible for cyberoam,sonic wall, sophos, firewall installation and configuration And secure the network as per company Rules

Responsible for wireless tower installation and configuration and etc.

Administrating configure and troubleshooting redynas network storage device.

Technical Proficiency

Operating Systems: Windows 2000/NT, Windows 95/98, Windows Xp,

Windows 7, 8.1, 10, Mac ios.

Server 2003, 2008, 2012, 2016.2019

Software Applications: MS Office 2007,2010,2013,2016 & Office 365.

Network : LAN & WAN

Security: Cyberoam Firewall, Sophos, sonicwell

Mail Client: Microsoft Outlook

Academic & Professional Qualifications

Completed Diploma in ELECTRICAL & ELCTRONICS ENGINEERING in L.M.P.POLYTECHNIC COLLEGE at MADURAI,

Bachelor of Electrical & Electronics Engineering in SCAS MAVMM Engineering college at MADURAI.

Personal

Date of Birth : 28th MAY 1985

Marital Status : Unmarried

Father’s Name : R. Pandi

Sports : Basketball, High jump, triple jump.

Address :#17 Aathimoolam Pillai St,

New Mahalipattai Road, Madurai (TN)-625001.

Declaration:

Sir / Madam,

I request, if given an opportunity at your esteemed organization, I shall strive to serve as a good team member, to the best of my knowledge and ability.

I hereby declare that, the information furnished above is true to the best of my knowledge.

Yours Faithfully,

Place :

Date : (ALAGAR RAJA.P)

Contact this candidate