BELINDA CASTANEDA

**** ***** ****** · 915-***-****

Email: ado061@r.postjobfree.com

To Obtain a position where I can apply my knowledge and experience in the medical office as well hospital.

EXPERIENCE

11/2020-Present

Patient Accounts Coordinator, Del Sol Medical Center

Verify patient insurance for Bariatric Coverage to include providing CPT codes for Gastric Bypass and

For Sleeve Gastrectomy. Upon Surgeon request I was to obtain insurance authorization for Lap

Cholecystectomy. Once the patient has completed all pre requirements for surgery I would submit a

Letter of medical necessity to include Diagnosis, CPT codes any and all requirements for surgery.

Prior authorization request and obtain an authorization for surgery. additionally would schedule

Patients daily To include: contacting The patient to inform their surgery date.

My duties would include to submit an order to surgery scheduling at the hospital to

Include surgery date and all patient demographic information. Once the patient is scheduled and

Confirmed I will then place chart in post operation records. I also enter information into our program

EXEMPLO, this would include all demographic information, the referral type all insurance information

To include a workflow list of studies that the patient was required to have done. Upon request I do

Help with coverage in the front reception area including registration and discharge of patients.

06/2016-11/2020

OFFICE COORDINATOR, DEL SOL MEDICAL CENTER EL PASO, TEXAS

Greet patients upon arrival, register and activate patient account on “Meditech” software. Enter patient information. Discharge patients. Enter charges for patient doctor visits. Present/ host seminar for potential patients.travel to Albuquerque once a month for patient clinics. Submit invoices to accounts payable and follow up to ensure payment. Answer multiline telephone system. Request lab reports from various agencies. Assist doctors with obtaining medical records from in-house or other medical facilities.

04/2004 – 06/2016

INTAKE COORDINATOR, OUTREACH HEALTH SERVICES EL PASO, TEXAS 915-***-****

Verify patient insurance coverage on monthly basis by calling and faxing in insurance authorizations. Enter patient information pertaining to insurance verification and plan of care authorization. Answer telephone system. Create new patient chart. Communication with several insurance companies on daily basis such as Molina, Amerigroup, Texas department of human services. Initiating home health provider services for initial patients. Obtaining authorizations from insurance companies for patient services. Upon completion of insurance verification I would schedule face to face consultations with Patient and field supervisor to discuss patient approved plan of care. Follow up communication with patients to inform them of any changes with their insurances or any changes or updates with insurance policies. Attend monthly meetings with AAA (Area Agency on Aging) for updates on program for our Geriatric patient population where we then notify the patients of any changes. Attend Community Outreach Functions to promote our Home health Agency Services and provide information to attendees.

04/2000-04/2003

Medical Office Specialist III Centro San Vicente El Paso, Texas 79907 915-***-****

Supervised a cashier and Registration clerk and was in charge of medical records department for our San Elizario Satellite Clinic. I would verify insurances and assure we would have authorization from insurances to provide services to the patient. I was in charge of the medical records. I would oversee the cashier and verify she would collect payment and enter daily charges correctly in our system. At the end of the day we reconcile of accounts .I would oversee a registration clerk to verify she confirms all insurance information and call in any previous authorization for services. Previous to that I was the intake process coordinator for our Opportunity Center Satellite clinic where we provided services to our indigent population in the area.

EDUCATION

04/2000

MEDICAL OFFICE SPECIALIST, cAREER ceNTERS OF tEXAS

SKILLS

Bilingual

Dependable

Attention to detail

Goal oriented and accomplished in a timely manner.

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