Anthony Dean

Fishers, IN *****

317-***-**** adnzw6@r.postjobfree.com

Summary

Personally I believe that I am a hard working individual. Whatever the task may be I like to make sure that I do my very best on it. I have a friendly personality, who I think can get along with anybody. I like to work fast-paced but also don't mind working a slower paced job. I like learning something new everyday, whether it be facts or skills. I am trainable and coachable, and with the right training I believe I will succeed.

Skills

• Organizational skills

• Troubleshooting

• Relationship building

• Friendly, positive attitude

• Work ethic

• Problem resolution

• Active listening

• Communication

• Maintenance & Repair

• Quality assurance standards

• Temperature restricted

production

• Exterior washes

• Window and windshield cleaning

• Spot and stain removal

• Special purpose cleaners

• Interior vacuuming

• Detailing equipment

• Mentoring and coaching

• Customer service

• Time management

• Sales team oversight

• Sales strategies

• Following safety practices

• Construction knowledge

• Team management

• Leadership

• Team building

• Reliable and trustworthy

• Decision-making

Experience

02/2021 - Current Mercedes-Benz of Indianapolis Indianapolis, IN Car Porter

• Fueled vehicles and checked tires for proper inflation prior to test drives.

• Checked vehicles prior to service and immediately afterward to identify any damages.

• Verified attachment of proper stickers and plates to establish status of vehicle.

• Examined vehicles to determine extent of damage or malfunctions.

• Performed Vehicle top offs (oil, coolant, tire pressure, washer fluid, etc.)

• Shuttled customer to various locations

03/2015 - 02/2021 Prime Car Wash Carmel, IN

Production Manager

• Managed materials to meet production goals and specific customer demands.

• Monitored equipment, checked supplies and coordinated manpower to meet expected demand.

• Reviewed individual employee performance to correct issues and enhance productivity.

• Maintained top-notch quality control standards and eliminated downtime to maximize revenue.

• Prepared employees for assignments by establishing and conducting orientation and training programs.

• Opened facility daily and prepared areas for service.

• Trained, managed and motivated employees to promote professional skill development.

• Taught team members how to properly wash, wax and vacuum vehicles.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.

• Completed thorough opening, closing and shift change functions to maintain operational standards each day.

• Supported team members by assisting in upselling products and services and closing sales with customers.

• Managed office inventory and placed new supply orders. 05/2013 - 08/2013 SPD Textile and Drapery Indianapolis, IN Installer

• Installed Windows and Drapery

• Repaired equipment with new parts and replaced inoperable items.

• Cleaned drapes and curtains

• Traveled to neighboring states for jobs

• Helped maintain inventory in the warehouse

Education and Training

05/2015 Carmel High School Carmel, IN

High School Diploma

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