RESUME

Name : SWAPNIL VINOD SALISTEKAR

Contact No : 860*******

Address: RM 7/301, KINARA CHS LTD, RSC 28 SEC3 CHARKOP,KANDIWALI(W),MUMBAI 400067

E-mail ID : adnzn4@r.postjobfree.com

AADHAR NO: 882*********

OBJECTIVE:

To achieve a high career growth through a continuous learning process and keep myself dynamic and competitive with the changing scenario of the world.

QUALIFICATION:

Qualification

Board/University

Institution

Year of Passing

Percentage/Grade

B.E(I.T)

Mumbai

FAMT, Ratnagiri

2018

5.55

HSC

Kolhapur

Sarswati Jr. College, Tondavali

2011

62.33

SSC

Kolhapur

V. M.M. V.,Talere

2009

78.30

EXPERIENCE:

• Job profile-Customer Service Representative at Call2Connect (Process name-AIRTEL MNP) WITH 6 MONTHS EXPERIENCE

Job Description-Handle customer queries on call regarding company services and give appropriate and proper feedback to customer.

• Job profile -Customer Service Associate at Telepeformance (Process Name-EXPERIAN )WITH 9 MONTH EXPERIENCE

Job Description-Handle customer issues and complaints regarding company products on email or call and rise complaints with ticketing tools to operational team to solve customer issues.

RESEARCH PAPER PUBLISH ON ANDROID ( FAMT DROID ) APP

• RESEARCH PAPER FROM IJSART

• RESEARCH PAPER FROM IJSART

CERTIFICATES:

1) Received Certificate from Google for Successful completed The Fundamentals of Digital Marketing Certification Exam.

2) Received Certificate from Linked In with Computing Technology Industry Association for Successful completed Windows 10: Troubleshooting for IT support course

3) Received Certificate from Linked In for Successful completed Learning Excel: Data

Analysis course

4) Received Certificate from Linked In for Successful completed SQL: Data Reporting and Analysis course

TECHNICAL SKILLS:

•Digital Marketing

• Advanced EXCEL

•SQL/PostgreSQL

• Social Media Handling

• EMAIL CHAT

• Networking

•DBMS

•Software Testing

•MS OFFICE

•HTML

•Technical Support

•Desktop Support

• Ticket tool Service Now

STRENGHT:

• Communication Skills

• Interpersonal skill

• Presentation skills

•Technical Support

• Positive nature

• Ability to work in team

• Ability to learn about new technology

• Adaptable

•Punctual

•Honest

ACHIEVEMETS:

• In college level, participate in Chess and Badminton tournament.

PERSONAL INFORMATION:

Date Of Birth :

10/08/1993

Gender :

Male

Marital Status :

Single

Known Languages(Speak & Write) :

Marathi, Hindi And English

Hobbies :

Play Indoor games

DECLARATIONS:

I hereby declare that all details mentioned above are true and to the best of my knowledge.

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