References are available on reques

Elizabeth S. Debnath

Objective

To achieved successful career through devotion, and hard work with an opportunity to work with people in an environment of excellence. Exceptional leader, fast learner and update in opera system all about guest. Technically-savvy with outstanding relationship building, training and presentation skills. Dynamic communicator who consistently exceeds goals and company expectations. Meticulous, excellent at juggling multiple tasks and working under pressure with less supervision. Skilled with experience in the hotel and resort industry. Familiar with opera, know cross, FCS. Experienced professional with strong leadership and relationship-building skills. Experience

Kids Club Attendant

Banana Island Resort Doha by Anantara

Doha, Qatar.

November 2019 – February 2021

• Liaise with Assistant Recreation Manager / Recreation Supervisor to create a safe environment for all children attending the kids club.

• Ensure all parents fill in the registration form for their children correctly, containing the history of the child.

• Create an inventory for all toys / equipment at the club.

• Ensure all equipment’s are clean and properly maintained.

• Inform Assistant Recreation Manager / Recreation Supervisor for any need of additional toys or replacement of toys.

• Ensure to follow daily, weekly and monthly activity schedules as instructed by the Recreation Supervisor.

• Ensure all club’s rules and regulations are enforced at all times.

• Maintain club / crèche clean and tidy at all times.

• Be fully aware of club’s facilities, timings, promotions and prices. Housekeeping Room Attendant

Banana Island Resort Doha by Anantara

Doha, Qatar.

August 2016 – November 2019

• Ensure villa is clean prior guest arrival.

• Follow all LQA standards.

• Use proper chemical for each sector.

• To ensure all the required HK amenities are place in the villa.

• Handle VIP or Royal Family guest with extra care.

• Ensuring to get guest feedback after guest C/O or during the stay. Cebu City, Philippines

+63-975*******

adnzjs@r.postjobfree.com

Skill

• Moderate in Opera

• Know Cross

• FCS

• Marc

• Team liaison

• Self-motivated

• Strong verbal

• Communication

• Conflict resolution

• Extremely organized

• Process implementation

• Team leadership

• Punctual

References are available on reques

Elizabeth S. Debnath

References are available on request.

Housekeeping Room Attendant & Room

Coordinator

Rajah Park Hotel

Cebu City, Philippines.

April 2011 – January 2013

(Training and Probations period)

January 2013 – June 2016

• Ensure villa is clean prior guest arrival.

• Follow all LQA standards.

• Use proper chemical for each sector.

• To ensure all the required HK amenities are place in the villa.

• Handle VIP Family guest with extra care.

• Ensuring to get guest feedback after guest C/O or during the stay.

• Updating room status on system.

• Coordinate with another colleague about Q room, arrivals & VIP as well.

• Ensure duty roster, task sheet and given briefing on all colleague. Education

Hotel and Restaurant Services, from 2009 – 2011 in Banilad Center for Professional Development,

Cebu City, Philippines

H.S.C, 2005 – 2009 in Florencio Urot Memorial

National High School, Cebu City, Philippines

Certification

I had completed Cross Training “Guest Service Centre Agent” from Banana Island Resort Doha by Anantara. January 2018.

Achievement

Housekeeping

• Team member Departmental of the months February 2017.

• Team member Departmental of the months June 2017.

• Team member Departmental of the months July 2017

• Team member Front of House Nominee February 2017.

• Appreciation Letter from HKS Executive of Banana Island Resorts.

R E F E R E N C E S

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